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Contrary to the obvious attitudes of some - customers are: The most important people. Not dependent on you; you depend on them. Not an interruption of your work; they are the purpose of it. Part of your business. Flesh and blood like us. Not to be argued with because you lose if you do. Customer service is important because: We now live in a Service Economy where the primary product is service itself. It is the competitive edge. Customers buy expectations and benefits that we promised them. Good customer service: Is demanded and wanted by customers. Makes customers happy and satisfied. Keeps the customers coming back. Attracts new customers. …

Does anyone know what panels they install. Also are they any good. I'm about to do a takeover on one that my friend has inherited on a recent house move.

hello i need help with my panel outputs that i have set up they run flood lights when a zone is entered the relays switch on but whould like them only to run between 3:30pm and 7:30am can this be done with control timers also they only work when the system is set my panel is a premier 48 and i am using wintex to progam the panel

can any one help me with a new panel i have to fit its a premier 48 panel that needs to switch on some flood lights when the zones are entered has 16 jones as guard 1 as guard accress and 1 as entry / exit all to switch lights on when the system is set only but needs to go active when some one goes though any zone but before the alarm goes into alrm state????.

This could be classed as a Fire Requirement and therefore is a system ? With no posts in the Thread ! SEE LINK I offer the self Install plug and play system, if Community Fire Engineers clients / You are faced with the Problem. http://www.cram-system.com/contact

Does anyone know what has happened to the ADE Website, we recently took over an ADE Accenta 8 systems which works well, but the keypad is worn, we want to replace but the only ADE Keypad advertised is the Accenta G8, which we do not use. Is the new Accenta G8 keypad compatible with the old Accenta 8 panel. Ta

can any one till me if it's possabile to get the texecom premier LCDLP KEYPAD to show when the system is set or unset as when you look at the keypad you can not till if the system is set or not wayne

hi i have fitted a premier 24 panel and keypad and now the keypad show an (C I E Error) what does this mean and can you help me if poss. as i can set the system any more wayne

My wife and i have just emmigrated to Australia. Trying for a better way of life I thought I would get work easily. I had subbied out here back in 1999 and earnt a rather large barrel of cash. Since then the industry has been tightened up tighter than the proverbial by the electrical trade unions. You now are expected to be a grade a sparks to go near a panel containing 24vdc and be registered by the telecomms industry as a phone line may be connected to a monitoring bit of kit connected to the panel. I have dealt with the telecoms side and have my ACMA licence but cannot become a sparks unless i do a 4 year apprentiship. In the Uk i ran large

Ventcroft are in the middle of redesigning our complete range of bell boxes and are looking for feedback from installers as to what are the current requirements and features that are needed for todays installations (Its been 10 years since I last done an install and I'm sure things have changed since then). Currently we see the market place split up into three distinct sectors. these are 1) DIY installations. (I.E. not to any British Standards, or Insurance requirements) a) Classic 'C' type design (I.E Strobe at the bottom of a vertical bell box) B) Only White/Blue colour option c) No cover over the electronics or the Strobe lens is the cover (I.E. No dual Skin)…

http://www.guardian.co.uk/uk_news/story/0,,1856044,00.html Video link via www.bbc.co.uk/news

No names, No prices but why are 12v (alarm)battery load testers so expensive. Does the prices go down after the over 7 year patent rule finishes? Has anyone been to the USA and checked if anything similar and cheaper is on sale there or in fact anywhere else in the world.

Hello I'm looking for some feedback on this device that we @ coopersecurity have launched. If you have fitted this unit or your interested please let me know your thoughs and experiances. Thanks Darren Cooper Check the Pic attached

could anyone please help? has anybody got a spare aplex keypad tried all local companies no success would pay for it or any suggestions?thanks

check the sig.............................. nice one dave.