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Guest Forum

This Area allows non members to post. However we advise that you do join TSI to allow posting in all the public areas. Acting on any information in this forum is done so at your own risk.

  1. Started by Hamza129,

    Hi I was installing an rapier 6000 to my alarm I decided to test it and noticed that it did not sound when I powered down the panel or disconnected the sounder the engineer link was still connected but I was wondering is this bell sab or scb and is there a way to select which. thanks for any help

    • 7 replies
    • 2.1k views
  2. Started by Alarmbloke,

    Does anyone know if this little programme is still available to download?

  3. Started by Tonybeemer,

    Hi every one, I've just purchased a new Texecom Ricochet 64 Way. Set up the system 3 PIR and 1 door contact no problem apart from I realised that when setting up the config it turns of the zones on the hard wired panel so I re instated them in the config/programme menu as I wanted to add two additional hard wired PIR and looped out the other two. But unless these zones are set as not used I get tamper showing? Any Ideas please? Thanks.

  4. Started by sgd666,

    Hi, can anyone help, I have an accenta g3 installed in my home and at times for the last few months on unsetting the system the pa led starts flashing, no audible noise just flashing, I press reset and all ok, I have been in the industry 30 years and have never come across this before and can't find any explanation online, any pointers would be appreciated, the system was installed approx 13/14 years ago.

  5. Started by Susan garrett,

    I have a problem. This system was working fine then suddenly started to beep regularly. The lights were flashing and when I tried to set the alarm this message came up"restore required. Code G16258 anti -code needed" it also said control panel battery fault. What does this mean or do I need to get a professional in?

  6. Started by LeepyLee,

    Can anyone identify this panel please? All I have is the installers name on it, no make or model identification. Many thanks Lee

  7. Started by dazzagp,

    Hi I have a securetech alarm system (at least that's what is on the control panel) The system is old it was in when we moved in 17 years ago. Last week we have a couple of very short power cuts and now it won't switch on so any advice gratefully received thanks in advance

  8. Started by Bullet941,

    Hello i had a risco agility 3 installed around 18 months ago , very impressed with it until now, not sure if there’s a fault or just needs a reset, to me it’s not user friendly , meaning that I cant find the info and fix this myself, in the first instance I’d prefer to understand the system rather than get the the installer back, they also don’t have a customer service or technical helpline , can anyone direct me to a website to download fault finding etc. ? Thank you

  9. Started by Dre,

    Pretty simple really...I've narrowed down my choice to the following kit - Texecom Premier Elite 48 Wireless Expander 7 Dual PIRs 4 Impaq Shock/Contacts GSM Module ComWIFI Bell Box Difference in costs between a wired vs wireless is that the wired in about £400 cheaper. I a veering to wired because im not sure on wireless reliability, cost is not the factor here. However when I look on the texecom site its heavilly investing on the Ricochet tech & wireless. So should I stick with Wired or go down the wireless route? and if wireless - why? Thanks Gents!

  10. Started by jonobotha1964@gmail.,

    Hello everyone. Can anybody tell me what system this is for. Many thanks

  11. Started by mfb555,

    Hi! My father has a large house in a quite remote area near the coast, where the closest neighbour who is usually around is about half a mile away and my father is using it as a part time house and is only there about every other weekend. Hi has had a 2 intrusions in the last couple of years and has since renovated the house and will probably because of that only look forward to more attempts. It is remote, with a not too big of a garden area, so a small fence might be an option and also a driveway gate is something I have supposed. Other than that, the smokebomb things that fill the rooms with smoke would be a good option and maybe a 130db siren inside to make …

  12. Started by Nick_A,

    Hello, I have recently moved into a house and noticed that I have one permanently lit green LED on the external bell box. Neighbors systems seem to have 2 leds which alternate. Any idea what causes this? The alarm is a Veritas 8 with telecom bell boxes. Is that enough to go on? Any help would be greatly appreciated.

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    • 5 replies
    • 5k views
  13. Started by charlotte12,

    Hi all, New member here. I'm hoping somebody can help me. Sorry if this is long but trying to give the detail to build the picture.... In 2009 I had a Eurosec system installed by an SSAIB approved company. No issues. In 2016 I moved into a new home and had a LightSys2 based system installed. In the following months I realised I had not been provided with a Certificate Of Conformity. I queried this by phone call and email a couple of times but it was clear I was being fobbed off for real reasons unknown. Reason given being computer problems, backlogged etc. This was by the business owner who also does installs. I let…

  14. Started by Vuanhmy,

    Hi all, I have problem with connecting Risco CS to Cloud server. It indicated that Number 2001 Module Engine Communication engine opening failed Please help me Thank you too much,

  15. Started by andiesstuck,

    I changed a battery in the dining room PIR and the alarm now won’t set.Displays says:!!Enter Code!!!!!Check!!!I enter code and hit reset and the internal alarm starts sounding and display again says!!Enter Code!!!!!Check!!!I enter code again and it saysDining Rm RPI T!I’ve searched online (I know nothing about alarms) and I’ve tried stretching the spring slightly but still the same. I’ve tried attempting to set whilst holding spring down and get the same error.Please does anyone have any other suggestions?

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