Amps

Do you have the engineers code? If so the option for tamper or fault from a supervision loss is in the System Options menu. That said early versions of the I-on 16 only allow tamper or off options.

This sounds like Supervision loss due to the batteries needing replacing. The early I-on 16 panels will create a tamper alarm upon a supervision loss which is s real pain in the early hours of the morning. The newer I-on panels have the supervision loss option of fault or tamper. A system installed to EN50131 should create a tamper alarm but I always program for a fault alert which turns the navigation pad red and the keypad beeps. Make sure you change the batteries at least once every 24 months.

https://qolsys.com/iq-hardwire-16/ is this a UK panel? Never heard of it

I remember a old skool metal double skin bell box with drill tamper and a pendulum fitted inside in case anyone gave it a whack! Funny how attitudes have changed over the years.

They just want your money, everybody passes

Not 100% but I think it’s either set/unset or push notifications. Don’t think you can have both.

You still installing to BS4737?

Which reg?

Do you self a favour mate and replace all with Pyronix Enforcer kit.

Product freely available online

I presume you have the Master code? if so press the D button and enter the master code. Keep pressing No until ‘Set Up App Data’ is displayed. Make a note of the system ID and contact Pyronix explains your situation.

I suspect Orisec will be looking to sell-up as soon as they get a decent share of the market. Wouldn’t surprise me one bit if the sold to Texecom

You wanna know the worst part? The installer can connect to your alarm system anytime he likes and alter the programming without you ever knowing using the Pyronix software Insite. There is no visible or audible indication on the alarm system. I strongly advise you to go to the keypad and press the 'D' key and enter your master/manager code and make sure that the options 'Block UDL Set' and 'Block UDL' are set as yes. As default they are both set as No which allows the installer to do anything he likes with the alarm system with no indication whatsoever. He can also download the log which shows if the system is set or unset. I'm sure you will agree a huge security risk to yourself no matter how highly the installation company is regarded! Even worse than that if a engineer leaves the company he will still be able to access your alarm system as long as the login details remain the same and he has access to the Insite software! The crazy thing is if you an engineer attends site to program the system locally just by entering the programming mode will generate a audible alert. If he connects remotely through insite there is no alert! Engineer on site cannot access your user codes, remotely using insite software he can view all the codes!

I sympathise with the OP. What happens if a customer decides to cancel a maintenance contract after the first 12 months. They no longer able to use the app for the system they have paid for and own?

I've not carried a test phone for years but occasional get caught out when needing to program a Pyronix Vocaliser or when there has been a fault on the BT line. Worth having even in 2019 imo. Think ill get one

I always thought it was x 1.2 but the BSIA example shows 1.25. Every day is a school day as they say

Scantronic I-on has the option of supervision loss = tamper or keypad alert. I believe for a G2 system tamper is required but this often happens in the middle of the night. I always select the keypad alert option for my domestic customers. Better to keep the customer happy rather than strictly follow the regs in this instance.

Do you mean you would like an alert on the keypad rather that a tamper condition?

CEF sell a decent set of 1000mm sds bits for £25ish. 600mm are normally best imo.

Sharpie pen. Just knock .10v off the previous reading.

Well well well. The cat is out the bag so to speak

1 Megapixel is not 1080p

Correct

Whatever happened to this know it all?