Skip to content
View in the app

A better way to browse. Learn more.

Security Installer Community

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Trade Control Panels

Report your Known/Suspected panel faults here and report on remedies. Review the new Control Panels specifying Class 1,2,3,4 etc.

  1. Guest RJBsec
    Started by Guest RJBsec,

    Fitted one of these for the 1st time today and must admit that it seems a reasonable bit of kit. Have used Castle in the past, old 2000 series panels, but stopped using them when had a series of problems - new range seems quite impressive so have asked rep to visit to discuss the range. I have issues with panels that need all sorts of add-ons like digi-modem etc and I hated Pyronix panels with a vengeance but I've got an open mind after trying the mini. Anyone else got experiences with the new Castle range?

    • 8 replies
    • 247 views
  2. Started by magpye,

    Clutching at straws here, can anyone please help with instructions on how to go about changing the engineer code on the above panel? I've got to do this tomorrow, help. magpye

  3. Started by BASS,

    Hi guys really need your help on this. Where due to take over 3 site's which are all chubb. The control panels are a Guardall PX500 (changing panel is not an option) Been told there is away around this by defaulting the controls. With out flashing the panel. Don't really want to lose this contract. Any help would be appreciated. If you want to PM me your welcome to Thanks Guys

    • 28 replies
    • 663 views
  4. I don't suppose anybody has any info on this "highly complex state-of-the-art" Alarm Panel? It would be interesting to see if the manual is a bit more than: 1, Turn key and leave 2, Enter and turn key... Any help appreciated

    • 26 replies
    • 571 views
  5. Started by European Alarms,

    Hi, One of my suppliers have suggested I have a look at this panel, does anybody have any experiance with it? Any comments for or against? http://www.pima-alarms.com/site/content/T1...6&itemID=14 Thanks, Andy

  6. Started by Service Engineer,

    Anyone supply me any information concerning British Gas Intruder alarms such as what panels they are/have fitted and an engineer code if you know to any.? TIA Guys.

    • 9 replies
    • 329 views
  7. Started by miaren,

    Hi All, In the past I've setup shunt groups on Prem 24's with no problem. easy peasy! I'm looking to spec a Prem 48, and need to shunt a set of detectors from a chubb lock. I'm getting a bit confused reading the manual. So far I have figured out I need the shunt lock as a "latch key" zone with attributes "Instant set" but how do I setup the Zones to be shunted? Am I missing something?

    • 4 replies
    • 171 views
  8. Started by hpotter,

    I posted in public awile back there is new version pcb & software to overcome issues posted in the same thread. All tickety-boo, or so I thought. If you got 9651EN (dunno abt uk) software v 5.00.11 (latest) and you use fsl then global tamper is ignored by panel. Fair do's, if you don't use. Fair do's I should of noticed earlier except we only use it for spkr tamp & that aint on our commissioning sheets. Ok, can use spare zone progged 24hr (now I know), though with only 8 zones max.............. Guess we need to change yet more bleedin forms.

    • 28 replies
    • 486 views
  9. Started by Alarm Co,

    the black opel used for gjd lighting controllers i know , but what is the model of the red plastic opal that you have to programe at the sensor mainly used on cctv ,, need to make to zones chime only and the black opel dont work ???

    • 8 replies
    • 170 views
  10. Started by gupster,

    Any one know where i can get black intruder cable from 4 or 6 core? Cant remember where i brought it from last (did buy almost a years worth) and my stocks are getting low. ,

    • 22 replies
    • 415 views
  11. Started by magpye,

    What do people do when going to service a system to find that the Manager Code is not available to grant Engineer Access, with a reason from here, he's on holiday, out to lunch, not in today, we have not got a Code (er, yes they have) etc ?

    • 7 replies
    • 212 views
  12. Started by alarman,

    I havent been on this site for a while, but I used to be able to log and download manuals. Is this facility still available is so where is it ? My name is Nick Hood and have been in this industry for over 30 years, is there anyone that remembers me ? Nick

  13. Started by Paul Giles,

    Hi All, Anyone got the manual for the above? Ive had a look on the manuals site but it only shows a six, is the 14 much different? It has radio devices fitted

    • 2 replies
    • 132 views
  14. Started by gupster,

    Hi, Normally dont really get envloved in intruder work apart from the two brands i ever deal with for mates houses ect. A friend has a TS400 panel and whoever has programmed the system has done it badly. Entry \ exit time at 2 miniutes and various other programming funnies!?! The default engineering code has been changed is there any way to fully default the panel and start again? Many Thanks,

    • 3 replies
    • 144 views
  15. Started by miaren,

    Is there a device that will increase the no. of user codes on an alarm panel. Initially I thought of changing the panel (customer doesn't like price) or to try the simple set reader... Probably not, but i'd thought i'd ask....

    • 19 replies
    • 304 views

Important Information

By using this site, you agree to our Terms of Use.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.