As you get bigger you need more people to answer the phone, run around doing the servicing, and installing. My full time job nowadays is surveying and selling the stuff, I do go out when we get busy and I have done on more than one occasion over the last couple of years, but I get a backlog of office work when I do, hence why you will eventually need staff, and they are hard work.
For your ability Logan I would employ you like a shot, but from reading your posts I dont think you would last very long working for me. You are definately are a very clever bright young man, with a talent for electronics, you have a good understanding which many people of your age and for that matter any age sadly lack. But I think you may well be pretty much unemployable (which is not a criticism, many on here that run their own business including myself are unemployable) just because its your way or the highway attitude, as you get older and get a bit more life experience that will change. You will do well though, to achieve what you have so far at your age is a big thing and I admire you for that.