sixwheeledbeast

Personally I would always wire if possible.

If replacing like for like yes but new I'd probably fit a P24 Poly now.

Yes it is possible your device has been compromised and that it has been used to pivot attack other devices within your network. With a pivot attack the routers firewall is rendered useless. You should at least change all of your passwords for online accounts and disconnect the DVR from the network for the time being. DMZ is a way of placing a device outside of the firewall, this may have lead to the device being found to be compromised in the first place.

Veritas is fairly solid for the money. It's basic but meh it's bells only. 19 Vac out is normal for alarms

So it has a RED LED and you can just press full? Pretty sure it doesn't have that option. Later models are Menu 00 option 3

If you have blown caps it's likely to be old and not have the one button set feature. Red LED on CPU?

I can only think is you don't have the latest firmware with an Encryption Menu then. If you are getting messages, I imagine the app is setup and your upload speed maybe an issue for the app. I can only assume you have engineers reset on.

The encryption menu is where the app generated code goes, as I have already said. Maybe someone decided it's simpler to instruct you how to "get it working" instead of advising the most secure method?

It's upload speed not down, it will be flaky with poor upload speed. User number and code is for the smartkey yes, you should be able to get the keypad either way. The encryption code is not required and will be easier to setup, however, as with all encryption it's there to protect the data you send which could be MITM attacked.

Interesting, they normally recommend an IT bod. Clearly something is not right somewhere, but if they logged into your panel then the connection is fine and the panel is programmed correctly. I would say it's something like the user code or UDL code is wrong from what you have described.

Sounds good. Encryption is generated in the app then entered into panel Encryption menu.

I wouldn't use Area Arm Suites for this. In screenshot "area3.jpg" Area A Arming Mode is Timed Exit not Entry/Exit.

Area A Arming mode isn't Entry/Exit like I said earlier

Follow the instruction in the manual, if test call fails try changing polling time to 1 min, wait 10 mins then see if this has changed to 15. If yes, test should work, if no something is not setup correctly.

So with Auto Part Arm set on for Area A you still have an issue? Have you set the Area Arming Mode to Entry/Exit. I believe it uses to Exit Timer to decide when to Part Arm.

If you use the push feature (I.E setup ARC settings etc) the Texecom's server will do the DDNS for the app.

Not possible, as I say read the manual or my posts above carefully.

Sort of, you can also disable the user menu separately. Auto Yes will press Yes automatically to any action after a a valid user code/fob. There is a separate user menu flag to disable the user menu for standard users.

A wireless expander has nothing to do with WiFi. but is an expensive option for what you need. As an aside there is little point in switching your WiFi off you are possibly stopping equipment in your home from updating etc. Have you tried it with Auto Part Arm on? If you can't get Auto Part Arm to work you will have to switch off Auto Yes on the fobs to use the part set.

Hopefully the system is off during the day, if you mean while full armed this does what it says, it's fully armed.

You could switch on Auto Part Arm, but I have had mixed results with it and not used it in a while. This means that sensor (Landing) will be Omitted while Part Arm 1 is active. From your uploaded pictures I can't see anything else that needs changing.

I fail to see the need to blank out the other zones. This is a Premier Elite 24 so fairly new. All you need is to check Part 1 Omit on Landing save to panel and then use Code, Part and Yes to arm for bed.

If you need to use DDNS yes you have to setup for push notifications.

It's not released but I believe the new app will need no setup at the panel end if you have setup the panel correctly. The ARC lines are where you put the push server numbers as listed in your COM-IP instruction book. https://en.wikipedia.org/wiki/Default_gateway

Do you know the signalling format and if the control equipment is the same at each store?