kenwelham

I'm happy to attempt a strip down and cleaning of the keypad, but I don't know how to start the dismantling process so that the alarm doesn't go off. Do I enter the Engineer's code (RESET, code, PROG), which I have used in the past to get to the control panel for fuse replacement, or is there another way? Thank you (and Norman) for your rapid response to my earlier question.

The "Full Reset" button on my Veritas 8 keypad has now stopped working. I enter my user code and press the button but nothing happens. The "Reset" button works fine and I get all the usual beeps and lights as I go through the arming process, but at the final step...Nothing! I replaced the battery in the control panel, but this didn't cure the problem. Can anybody help on this. This Texecom/Veritas system is about ten years old.