PeterJames

I have some customers rumoured to be gangsters, I dont know if they are and I mind my own business. They always pay cash and on time, they are always polite never use threatening behaviour. I make sure that whoever goes does nothing to upset them unless they want to end up swimming with the fishies LOL. They also recommend us a lot too, we did a CCTV job for a second hand car dealer they had recommended us to. I was told that the car lot had had a few cars vandalised, when I turned up for the survey two of the cars were still on fire.

Hi and welcome

I was joking we do occasionally meet up at Ifsec

Ifsec in 2003 but never again you lot are all a bit weird

You can apply here but please read before applying and when you send the email please dont forget to say your forum name

If the Fire alarm has to be BS5839 part 1 then the connection between the two systems must be wired in fire tough cable, though the dialler will not be compliant

Hi and Welcome

Very observant Stu

Depends on the size of the company, all expenses are vital when you are small you dont have the luxury of a big maintenance base to cover your costs if it gets quiet one week. I remember when I purchased my first company I was ordering kit from CSD to install one week so I could pay Enterprise and then I was ordering the kit from Enterprise the next week to pay CSD. I went with out wages many times to make sure my engineers got paid, but that is what its like you do what you have to to make it work. If I had a van on the road hired or on contract hirer and it wasnt earning money I would have been far worse off. I was lucky the co I purchased had four vans and engineers to go with them.

Hi Joe I wouldnt read too much into this, a small company expanding taking on engineers is a risk. It can be expensive without the cost of phone and van for smaller companies. When I first started as an engineer years ago now I used my car for a while. Now I own a business I also know what its like to be spending £x00, per month on a van thats parked outside the office because the engineer never worked out. If you are a good engineer it wont take them long to work out that you are worth the investment, and if you're a complete sausage then they havent wasted any money and you can be on your way.

Hi Jaseo and welcome as you can tell we all have our own teeth and a gsoh, maybe we are just the sort of relationship your looking for.

Hi and welcome Can you connect locally using the local ip address?

Hi Gemma You could ask the agent to ask the previous owner for the code, though that panel is so old its most likely that it was installed for the owner previous to the last and never used by the previous owner. The code can be defaulted, but it is an engineer only setting. I would recommend you call the installer (the phone number is on the bell box normally) if the installer is no longer available then call around local companies you may find one that will be happy to help, I would suggest you have the system serviced at the same time as this would ensure the system is working fully and that the batteries are in good working order. The other alteernative is to have the controls replaced with something newer this panel is at least ten years old most likely 15 to 20 years

Hi Gemma Welcome to the email You will need to be a little more specific, what is the display saying and what would you like to do

Call a couple more companies, get three quotes, a professionally installed alarm will be far better than a DIY system, it takes a good nine months to train an engineer to install a good system nicely with no mistakes. A DIY system is never going to be as good as a system installed by someone who does it everyday

The price would differ from region to region you would be best off getting three local quotes. Go to http://www.nsi.org.uk/ or www.ssaib.co.uk you can search using your postcode

Hi and welcome

call your installer

As I understand it they are a weak way past your firewall

Plug and play are likely to be more vulnerable than port forwarded machines.

See post 31, I would have agreed with you on this Rich, its not about hiding it from the public, its about giving spotty nerdy kids ideas. The point is there are plenty of highly skilled people out there extracting money from peoples bank accounts right now by simply sending them an email with an attachment. But not everyone is daft enough to open an email attachment from someone they have never heard of. Its only a matter of time before the highly skilled suss that you can get on a network via a DVR. I am not that particularly skilled but I bet I could do it (Not that I ever would )

Lets look at the facts here potentially a system that we have sold and installed could allow some clever nerdy spotty oik in his bedroom to hack into our customers bank account and withdraw money un noticed, with no chance of anyone finding out it was him? I think this is unlikely but not impossible. Some clever hacker could possibly do it though, the risk of getting caught is high but so is the potential reward. I think there is a duty of care, potentially a cheap DVR not set up properly is like a trojan horse. The problem as I see it is that Andy has pointed out this fact to us, by rights we should be in the very least informing customers of the potential threat, and advising that they should put there CCTV system on its own VPN. Those of us that fit CCTV thats not already on a VPN.

ADT isnt swearing, and they dont have the monopoly on rental lease purchase agreements, its how most people buy their mobile phones so why should they not buy security that way?

I get 100s of emails every week from scammers trying to get me to open attachments so that they can sneak onto my network, it wont be long until they sus there is an easier way to get peoples networks. Mind you they cant log into my bank without a pin sentry my card and pin number, they cant log into my inland revenue account without giving a stool and blood sample (they are welcome to pay my tax return anyway) they cant get any sensitive information from my computer because I just do nerdy stuff with it. They could download my movies from my home server, I think they would get board looking round my world though

Not even if its on a vpn or vlan?