PeterJames

Borrow a battery are things really that hard for people out there?

Nobody is likely going to want to install kit they have not supplied, it becomes a pain if it goes wrong with all sorts of warranty issues.

Battery is two years past its sell by date needs to be replaced. Tamper could be battery, bell or any one of the circuits

What lights are on the display when it happens?

Sad

Bonus dayos

Also change the zone its wired into just to eliminate the panel.

You mean ones floating on the other?

I thought there was a reason James used CEO over MD, I just didnt want to appear stupid by asking what that reason was. Now I see that you also dont see any particular reason, I dont feel so stupid for asking.

Thats his real title norm, Chief Execs are allowed in the UK as well as the US

You were in CEO Mode LOL

You probably didnt mean to come across this way, but I though the above comment was a bit rude James, Andy gives up his time FOC here I think we should be grateful for what we get. I agree it is important but his part is to tell us there is a problem, not necessarily give us all the answers as well.

You would think so, and it did cross my mind, but I wouldnt dare send him there they are good customers, their average spend is £10k - £20k pa I saw it as cheaper to get rid of him legally

I have some customers rumoured to be gangsters, I dont know if they are and I mind my own business. They always pay cash and on time, they are always polite never use threatening behaviour. I make sure that whoever goes does nothing to upset them unless they want to end up swimming with the fishies LOL. They also recommend us a lot too, we did a CCTV job for a second hand car dealer they had recommended us to. I was told that the car lot had had a few cars vandalised, when I turned up for the survey two of the cars were still on fire.

Hi and welcome

Call a couple more companies, get three quotes, a professionally installed alarm will be far better than a DIY system, it takes a good nine months to train an engineer to install a good system nicely with no mistakes. A DIY system is never going to be as good as a system installed by someone who does it everyday

call your installer

As I understand it they are a weak way past your firewall

Plug and play are likely to be more vulnerable than port forwarded machines.

See post 31, I would have agreed with you on this Rich, its not about hiding it from the public, its about giving spotty nerdy kids ideas. The point is there are plenty of highly skilled people out there extracting money from peoples bank accounts right now by simply sending them an email with an attachment. But not everyone is daft enough to open an email attachment from someone they have never heard of. Its only a matter of time before the highly skilled suss that you can get on a network via a DVR. I am not that particularly skilled but I bet I could do it (Not that I ever would )

Lets look at the facts here potentially a system that we have sold and installed could allow some clever nerdy spotty oik in his bedroom to hack into our customers bank account and withdraw money un noticed, with no chance of anyone finding out it was him? I think this is unlikely but not impossible. Some clever hacker could possibly do it though, the risk of getting caught is high but so is the potential reward. I think there is a duty of care, potentially a cheap DVR not set up properly is like a trojan horse. The problem as I see it is that Andy has pointed out this fact to us, by rights we should be in the very least informing customers of the potential threat, and advising that they should put there CCTV system on its own VPN. Those of us that fit CCTV thats not already on a VPN.

I get 100s of emails every week from scammers trying to get me to open attachments so that they can sneak onto my network, it wont be long until they sus there is an easier way to get peoples networks. Mind you they cant log into my bank without a pin sentry my card and pin number, they cant log into my inland revenue account without giving a stool and blood sample (they are welcome to pay my tax return anyway) they cant get any sensitive information from my computer because I just do nerdy stuff with it. They could download my movies from my home server, I think they would get board looking round my world though

Not even if its on a vpn or vlan?

He started it!