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Customers Smoking

Working conditions

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#1 magpye

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Posted 26 January 2012 - 06:57 AM

Mornin' all, yesterday I was servicing an alarm in a private house. The owner was a chain smoker, I was there for about 75mins, he had a cigarette one after another for all the time I was there.

Don't know the make, or care, but stink, did they ever, the smoke got into my system for the rest of the day/evening, b***** awful.

Shower and change of clothes as soon as I got home.

Q. Are there any regulations relating to working in these conditions?

It would be good to know before I decide to refuse to go there any more.

Edited by magpye, 26 January 2012 - 06:58 AM.

Someone told me I was ignorant and apathetic, I don't know what that means, nor do I care.

#2 RFS

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Posted 26 January 2012 - 07:36 AM

You obviously can't stop someone smoking in their own home, however, I would also consider someones home a place of work (temporarily) for my engineers. They have the right not to breath in passive smoke so I think if they/you feel that stongly about it then request that the customer not smoke whilst you are there. The chances are they'll tell you to go and jump and then you/your employer needs to decide what to do about that! Me personnally, I don't have a huge issue and could put up with it for a short duration.

#3 jnealon

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Posted 26 January 2012 - 07:39 AM

We have a smoking in the work place act that was introduced a few years ago, shortly after the smoking ban in pubs etc
Once you enter theirproperty it is now your work place
I usually go outside if someone lights up or open doors etc depending on my mood. I have asked people to stop smoking when I was working

#4 norman

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Posted 26 January 2012 - 08:07 PM

Your employer has a duty of care, you cannot be made to work in the conditions you describe.
Never wrestle with a pig, you both get covered in sh1t and the pig enjoys it!

#5 magpye

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Posted 26 January 2012 - 08:31 PM

cheers Norm,

that's what I thought, but was looking for something concrete I could quote at him, if you get my drift.

One of the main reasons I asked was because when I got up thismorning I could still smell it, know what I mean?

magpye
Someone told me I was ignorant and apathetic, I don't know what that means, nor do I care.

#6 norman

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Posted 26 January 2012 - 08:36 PM

Probably something on HSE, be a brave employer that tried to make you suffer passive smoke imo.
Never wrestle with a pig, you both get covered in sh1t and the pig enjoys it!

#7 MrHappy

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Posted 26 January 2012 - 09:05 PM

Your work place they can't smoke.......

Something I've been meaning to add to SDP
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#8 breff

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Posted 26 January 2012 - 10:07 PM

Agreed with all of the above, I read up on this a while back and IIRC they also should not smoke for an hour before you arrive and all the time that you are on site
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#9 magpye

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Posted 27 January 2012 - 07:02 AM

View Postbreff, on 26 January 2012 - 10:07 PM, said:

Agreed with all of the above, I read up on this a while back and IIRC they also should not smoke for an hour before you arrive and all the time that you are on site
Got some serious searching to do now, I'd just love to find that in some sort of official document, still, I'm not working this weekend :-
Someone told me I was ignorant and apathetic, I don't know what that means, nor do I care.

#10 breff

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Posted 27 January 2012 - 05:56 PM

Seems I was wrong



That said the ban does not apply in a private dwelling where work is
undertaken solely to:
 Provide personal care for a person living in the dwelling.
 Assist with the domestic work of the household in the dwelling.
 Maintain the structure or fabric of the dwelling.
 Install, maintain or remove any service provided to the dwelling for the benefit of persons living in it.


taken from attached document

Attached Files


The opinions I express are mine and are usually correct!
(Except when I'm wrong)(which I'm not)

#11 PeterJames

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Posted 27 January 2012 - 07:18 PM

Absolutely customers want work done in their house then they should not smoke in your presence or a few hours before you arrive

#12 Wyatthaplo

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Posted 17 February 2012 - 10:44 PM

If I was running my own company i think i would put something like this in the terms and conditions of a maintenance contract.

#13 MrHappy

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Posted 17 February 2012 - 11:11 PM

View PostWyatthaplo, on 17 February 2012 - 10:44 PM, said:

If I was running my own company i think i would put something like this in the terms and conditions of a maintenance contract.

Your an employee, you have the right to work within safe environment.
I'm happy, hope your happy too




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