MrHappy

ADSL on the alarm telephone line will interfere with the Alarms ability to here the tones which make it stop dialing. A "working telephone line" can have a ground fault can interfere with the Alarms ability to here the tones which make it stop dialing.

Normaly your contract would state the call charges are your responsibility. There is probably a ground fault, star services or adsl on the line which interferes with the digi hearing the acknowledgment of the signal & to stop trying. I'd assume the installer gets a report of sites which have't done a signal in 24hrs or report of sites with excessive signals. You may ask them why they didn't act on the information... In turn they might ask why you run it up to £600. I'd assume the goodwill of you telecoms provider & alarm co. would cover most of your costs

Is the factory fitted link in place?

genuine tags from pyronix ?

yes,

The manual is the copyright of the manufacturer, years ago when we had manuals publicly available there was complaints & legal threats over copyright.

Its just not worth the hassle,

https://www.thesecurityinstaller.co.uk/community/topic/32065-comms-fail-error-on-galaxy-g2-20/?tab=comments#comment-277212

ding! its Gardtec, simply replacing the battery & ensuring the tamper is closed would be far too simple...

so why is it asking for engineer reset....

remove cap & pour...

it requires resetting by your installer

add fruit flavorful & carbonate

you can't really be a proper alarm co. without a team. do you really want to deal with the day 2 day shit of being an alarm co. ? My top tip is to trade under a name which does no define what you do- so no to Grant Alarms or Grant Fire & Security maybe to The Eddie Grant Group or Purple Pelican Ltd Good luck

much less so than using the internet... You've delegated control to somebody... if your unhappy with this ask them to delete your cloud a/c & then you can do as you please defaulting system / creating a new cloud a/c However this may effect warranty, maintenance or insurance requirements ,

never seen a black verus one only white bt ones

you'd ring up on telephone no. with a few digits missing. to company that no longer exist that left Bristol decades ago & they'd kindly sent you a paper book if it was still in print.... or maybe they'd fax it to you... remember faxs ?

isn't pdf is newer than the product?

Report is dated 28/01/17 06:30 But has signals after 06:30 Appears to be no restore to Pstn fault before break in ?

Sub has G2 radio alarm with 1st year free app signalling... I'd bet £5 on an external meter cabinet or fibre / telephone being accessible

Or let the user change all the functions & listen to them bitch when there's no recording of the crime... Even better when their employees have done this steal...

Your underinsured by 85% ? Assuming there is something very wrong with the alarm, what does your contract state in regards to maxuim damages? Something like 10 times the value of the alarm ? Your alarm co. will have a comphesive specialist insurance cover for this type of event, what do you have other than the Arc report ?

Sent from my iPhone.....

so, a reflex pir on average house alarm circuit will read around 20Ω measured at the controls. whats on these problem system eg - 3 keypads, 2 external sounder sounders, 7 pirs, 4 door contact a PA button & sound bomb ? you sealed the hole in the pir case & where the cable enters cable come though the hole ? you measure induced ac ? these reflexes on brackets or screwed to the wall, how many screws are you using.... whats day / alarm current ?

It's very unlikely to be the controls. Describe one these problem systems & all the items on it...