Newbie on here - am not an engineer, but have some experience in wiring, have installed a few systems successfully, though straightforward and simple ones.

 

Jut fitted a new Optima compact gen4 (LED and no external keypad) and as expected - in alarm state as soon as its powered up, so logic(?) i enter the default code - no change, try the engineers code - nothing - I am stuck with it.

 

no faults showing, not even tamper on cover, but just the red power LCD, as though armed/set I believe.

 

Have done both reset to factory settings and reset user codes procedures (link from SET to PA or TAMP respectively) - no change there.

 

set up 'as it arrived' apart from my 3 zones connected, maybe I've got a link in that shouldn't be or vice versa?

 

grateful for any ideas anyone?

 

 

is anything connected to it?

Factory default and power up with nothing connected to prove the panel.

connected yes - as this, tried with nothing too.

 

 

2 hours ago, Jack2000 said:

Newbie on here - am not an engineer, but have some experience in wiring, have installed a few systems successfully, though straightforward and simple ones.

 

Jut fitted a new Optima compact gen4 (LED and no external keypad) and as expected - in alarm state as soon as its powered up, so logic(?) i enter the default code - no change, try the engineers code - nothing - I am stuck with it.

 

no faults showing, not even tamper on cover, but just the red power LCD, as though armed/set I believe.

 

Have done both reset to factory settings and reset user codes procedures (link from SET to PA or TAMP respectively) - no change there.

 

set up 'as it arrived' apart from my 3 zones connected, maybe I've got a link in that shouldn't be or vice versa?

 

grateful for any ideas anyone?

 

 

Do the keys respond in anyway when you press them

Is the factory fitted link in place?

to Al- yeti - no - except for a slight 'beep' when the 3 of the default 0123 code is pressed.

 

Mr happy - Ah - not sure - so on the as delivered panel (per diagram) - PA  - TAMP and SCB are still there - plus TAMP on the left hand site connectors

Edited October 2, 20187 yr by Jack2000

42 minutes ago, Jack2000 said:

to Al- yeti - no - except for a slight 'beep' when the 3 of the default 0123 code is pressed.

 

Mr happy - Ah - not sure - so on the as delivered panel (per diagram) - PA  - TAMP and SCB are still there - plus TAMP on the left hand site connectors

Can you take a picture with the top cover off?

1 minute ago, al-yeti said:

Can you take a picture with the top cover off?

Maybe that you have damage the ribbon cable or its not in properly , power down and insert correctly and try again 

no need for a picture Al-yeti, you are indeed a star - it was the ribbon cable - pushed the connector home and bingo. Can't thank you enough, get down the boozer - I'll buy you a pint.

 

what a bleeding relief!

1 hour ago, Jack2000 said:

no need for a picture Al-yeti, you are indeed a star - it was the ribbon cable - pushed the connector home and bingo. Can't thank you enough, get down the boozer - I'll buy you a pint.

 

what a bleeding relief!

I learnt that here at TSI

Thanks to alarm monkies