Joe Harris Posted January 23, 2013 Share Posted January 23, 2013 I'm going to give EMCS a call myself tomorrow, Get an account setup with them before handMight make the whole transfer process a little easier, And also need to know their hardware and annual rates. Regards, Good plan, I'm sure you won't have any issues but if you do give me a shout - we have some good contacts there and might be able to help sort. Link to comment Share on other sites More sharing options...
whistle Posted January 23, 2013 Share Posted January 23, 2013 We have just set up our 1st connection to them this week. Link to comment Share on other sites More sharing options...
PSE Posted January 23, 2013 Author Share Posted January 23, 2013 How was the first connection, Did it all run smoothly ? Good plan, I'm sure you won't have any issues but if you do give me a shout - we have some good contacts there and might be able to help sort. Appreciate that, Will let you know how I go on tomorrow. Thanks Link to comment Share on other sites More sharing options...
Ronnie Posted January 23, 2013 Share Posted January 23, 2013 Obviously I'm a little concerned here. Who uses EMCS, Are they any good ?? We made 2 connections to EMCS last week as a sort of trial and so far they've actually been really good. The operators are switched on, they answer the phones quickly, the back of house support is good - so far we're very impressed. Being a small firm we don't have that many connections and I'm sure it won't send southern under but we will definitely be moved them all over to EMCS. Link to comment Share on other sites More sharing options...
Paul. Giles Posted January 23, 2013 Share Posted January 23, 2013 Why Ronnie, SMS no good? Link to comment Share on other sites More sharing options...
james.wilson Posted January 23, 2013 Share Posted January 23, 2013 I've had 2 complaints from customers who were at sms. Plus I personally have been treated imo poorly as an engineer. Only have a handful to migrate now securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
matthew.brough Posted January 23, 2013 Share Posted January 23, 2013 I've had 2 complaints from customers who were at sms. Plus I personally have been treated imo poorly as an engineer. Only have a handful to migrate now Only 2. How many customers you got at SMS 2? www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
james.wilson Posted January 23, 2013 Share Posted January 23, 2013 Lol, yes only 2 securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
BUSTER Posted January 23, 2013 Share Posted January 23, 2013 We have used EMCS for 18 years, few minor problems but generally very good Any comments / opinions posted are my opinion only and do not represent those of my employer or Company Link to comment Share on other sites More sharing options...
Oxo Posted January 23, 2013 Share Posted January 23, 2013 My ranking: SMS/NMS, but a bit slow on new stuff and too many trainees on the phones (assume high staff turnover). G4 Belfast, always on the ball and up for a laugh. Yeomans, just dont chat one up and go meet them (The females , no idea about the blokes before some smart bottom starts). EMCS were always polite and knew the score. Custodian.................nope sorry Link to comment Share on other sites More sharing options...
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