PSE

Unique generator based on account number and contract number is what I use. We can have 20 mixed systems on a single site, all have different engineer codes. Far more secure this way, it’s rare but if and when a customer wants to leave for whatever reason, we issue the code on written request and if accounts are paid up as it’s no good on any other site

Wasn’t going anywhere with it, As you said everyone’s got an opinion, From experience with it that’s mine and I stand by it.. that’s it really.

It’s not fit for purpose mate, over complicated Its full of minor glitches here and there, GUI was built by a 6 year old. I value my customers too much than to offer this to them, more headache than it’s worth

They certainly do, I wouldn’t offer this for this to my customers, it’s badly designed GUI let’s it down. Agreed the principal of the application and notifications do work well. For me, the application is a pile is turd, poorly presented and too confusing for customers. I trialled it, people hated it. I personally wouldn’t offer it if it were free, there is little to no revenue to be made from it anyway

Nar, CONXTD is a pile of w@nk

Two totally different things mate, CONXTD gives the true info from the signalling as it’s received via Webway on route to the ARC, Orisec app is literally panel based,

The app representation, icon system status is awful. I’ve had a single connection on it since it’s launch, it’s not changed at all. It’s just too confusing with so many icons and drop downs. I absolutely hate it, no way I’ll add it as a service, even though it’s a revenue earner

CONXTD is a pile of ****

They are neighbours, virtually next door to each other A = Orisec B = Texecom

They don’t do that, it’s all theirs

Bells appear to be unstable and disappear offline when wired on network mode. Smartphone app is hit and miss, reporting unknown panel when connecting. Wireless panel CP40, losing volume level All issues occur after about a month or so, there are a few other small niggles that I’ve got noted, nothing major but still pain in the ****. like I said, I like the company, like the products, as do the customers. I’ve visited the factory and had a full tour, they’re a great bunch up there BUT Something isn’t right. The issues were getting are causing headache and financial loss.

We installed a small amount with a view to monitoring their performance. The panels are a total piece of piss to program, the wireless is idiot proof. However there appears to be gripes within the panel firmware/software. It’s a real shame considering, customers loved it for the ease of use, I liked the total simplicity of it, but being called back to 12 out of 15 systems isn’t good at all. To to be fair, Orisec have jumped all over the issues and offered replacements and free kit as compensation, but it’s not about the free kit.. we just want Fit and forget, until service due that is. I have explained this to them and made my position clear, I’ve made the decision to pull the panels, we will continue fully with detectors and sounders

I’ve stopped using there panels now,

Getting less and less activity in here mate, I rarely drop in every week or two, same handful of posters, I’m mostly on Facebook closed groups these days.

You do realise this post is 13 years old....