True story for last week and please try not to judge.

Printer error, rang manufacturer, said call dealer, dealer quoted £170, went to www where nice man told us problem and quoted part refrence, googled part, purchased part for less, printer working, result.

Now had i not spoke to this nice man who was under the illussion i was going to use his service then i would have paid the £170. I was never going pay the nice man because he was a ****** amature.

I rest my case.

Doe that mean we can put tech support on a premium rate and you would be happy?

I would rather be like the bigger and only work on our panels but it is the customers final word, we are currently taking on the takeovers with any panel but in the hope that they do upgrade when we advise them of the benefits of a new system and technology.

nobodies forcing you to work with old toot, learn to say no ?

Doe that mean we can put tech support on a premium rate and you would be happy?

I wonder how many times the support dept have leached all the profit from a product by supporting diy's & other 'tards ?

Doe that mean we can put tech support on a premium rate and you would be happy?

Yeah, I don't ring your lot......................................................they are useless.

nobodies forcing you to work with old toot, learn to say no ?

I wonder how many times the support dept have leached all the profit from a product by supporting diy's & other 'tards ?

Yep, need Tech support split, those that Premier and those that don't

Yeah, I don't ring your lot......................................................they are useless.

LOL that was the answer i expected

I think the only way is a register. Those that have a pin or whatever and those that don't. No point in premium rate as the other number will be given out by sales and it will be on the internet in no time

I think the only way is a register. Those that have a pin or whatever and those that don't. No point in premium rate as the other number will be given out by sales and it will be on the internet in no time

Agree, but permium rate will help deter the numpties, and pin code or other will help Premier guys speak to the right bod in tech support, still considering our options at the moment.

Doe that mean we can put tech support on a premium rate and you would be happy?

From a mobile it is already isnt it??? 0500 numbers are chargeable

From a mobile it is already isnt it??? 0500 numbers are chargeable

I thought tech would be more likely to ring you than you call them ?

I thought tech would be more likely to ring you than you call them ?

lol