JPW Posted January 7 Author Share Posted January 7 (edited) 6 hours ago, sixwheeledbeast said: What are the comfort LED's doing? Have you triggered it with a bell test or giving the trigger a negative. Comfort LED's are normal, alternating between the left and right LED's inside the box. On the keypad, if I go to Engineer Utils > Bell Test > On, the bell correctly sounds. Same for strobe when I test. This is the strange thing. The wiring must check out as the bell works when testing from the keypad respectively? Edited January 7 by JPW Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-527336 Share on other sites More sharing options...
norman Posted January 7 Share Posted January 7 Did you factory default the panel on initial power up? 1 Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-527340 Share on other sites More sharing options...
JPW Posted January 7 Author Share Posted January 7 46 minutes ago, norman said: Did you factory default the panel on initial power up? Good question. I did not, assuming a brand new panel out the box would have an erased memory? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-527342 Share on other sites More sharing options...
sixwheeledbeast Posted January 7 Share Posted January 7 So you've proven the wiring and that it's likely the programming... Yes, you should always default them from new. 2 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-527343 Share on other sites More sharing options...
james.wilson Posted January 7 Share Posted January 7 If you swap the bell and strobe terminals in the panel does the bell sound and the strobe not activate? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-527351 Share on other sites More sharing options...
JPW Posted January 7 Author Share Posted January 7 1 hour ago, james.wilson said: If you swap the bell and strobe terminals in the panel does the bell sound and the strobe not activate? Great idea, I will try this when back on site. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-527352 Share on other sites More sharing options...
MrHappy Posted January 7 Share Posted January 7 since 30 years ago or whatever.... most 4737 / g2 bells on little jobs will have been wired at panel end by adding +/- then shorting the ring & return together before putting all the wires in the panel Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-527355 Share on other sites More sharing options...
al-yeti Posted January 7 Share Posted January 7 5 hours ago, JPW said: Great idea, I will try this when back on site. Dude 100% in error you have changed something on the outputs Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-527358 Share on other sites More sharing options...
Kyle92 Posted June 5 Share Posted June 5 On 07/01/2025 at 22:56, al-yeti said: Dude 100% in error you have changed something on the outputs I have the same problem the bell test and strobe test all work correctly. And when the alarm is activated the bell doesn’t sound on the outside but the strobe works fine. Can you help in correcting this Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-529947 Share on other sites More sharing options...
sixwheeledbeast Posted June 5 Share Posted June 5 37 minutes ago, Kyle92 said: I have the same problem... Can you help in correcting this On 07/01/2025 at 10:22, sixwheeledbeast said: So you've proven the wiring and that it's likely the programming... Yes, you should always default them from new. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/page/2/#findComment-529952 Share on other sites More sharing options...
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