JPW Posted January 6 Share Posted January 6 (edited) Really strange one... it's been a while since I installed a Texecom unit (and that was Veritas) but I've just installed a new Premier Elite 24 (wired) panel. All zones are working, and I can set the system, but when the system alarms (when I fail to enter the user code on entry) but external bell siren does not sound. The strobe on the bell box does however, as does the internal keypad sounder of course. When I test the Bell from the Engineer Utils on the keypad, both the bell and the strobe work respectively. When you remove the lid, the bell siren also sounds as it should for tamper. What could cause the bell siren to not activate when the system goes in to alarm? All wiring must be correct if the Bell test works surely? As its a brand new install, there isn't some default setting I need to set to enable the bell siren is there? (can't imagine why) Bell wiring: Panel wiring: Thanks Edited January 6 by JPW Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/ Share on other sites More sharing options...
MrHappy Posted January 6 Share Posted January 6 does the bell delay state 0 mins is the bell in the same area (AB) as the zones ? Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/#findComment-527318 Share on other sites More sharing options...
JPW Posted January 6 Author Share Posted January 6 (edited) I haven't programmed anything to change the defaults, is it set to these by default? Will take a look. Edited January 6 by JPW Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/#findComment-527319 Share on other sites More sharing options...
al-yeti Posted January 6 Share Posted January 6 5 minutes ago, JPW said: I haven't programmed anything to change the defaults, is it set to these by default? *** take a look.*** does the bell delay state 0 mins is the bell in the same area (AB) as the zones ? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/#findComment-527320 Share on other sites More sharing options...
ian.cant Posted January 6 Share Posted January 6 Has the system actually completed the setting function? Set the system and trigger a device without starting the entry timer. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/#findComment-527325 Share on other sites More sharing options...
JPW Posted January 6 Author Share Posted January 6 7 minutes ago, ian.cant said: Has the system actually completed the setting function? Set the system and trigger a device without starting the entry timer. Same problem. Regardless of how the alarm is triggered (either entry timer expiring or just immediately walking in front of a PIR that is set to Guard) the bell doesn't sound but the internal keypad and strobe goes off... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/#findComment-527326 Share on other sites More sharing options...
al-yeti Posted January 6 Share Posted January 6 43 minutes ago, JPW said: Same problem. Regardless of how the alarm is triggered (either entry timer expiring or just immediately walking in front of a PIR that is set to Guard) the bell doesn't sound but the internal keypad and strobe goes off... Does bell work if you open cover Does bell work if you remove tamper at panel? Does strobe flash if bell doesn't activate? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/#findComment-527327 Share on other sites More sharing options...
JPW Posted January 6 Author Share Posted January 6 (edited) 2 minutes ago, al-yeti said: Does bell work if you open cover Does bell work if you remove tamper at panel? Does strobe flash if bell doesn't activate? The bell doesn't go off if I open the panel cover Bell doesn't go off if tamper is removed at panel Bell DOES go off if I open the bell box cover Strobe only flashes on alarm being activated/triggered Edited January 6 by JPW Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/#findComment-527329 Share on other sites More sharing options...
al-yeti Posted January 6 Share Posted January 6 3 minutes ago, JPW said: The bell doesn't go off if I open the panel cover Bell doesn't go off if tamper is removed at panel Bell DOES go off if I open the bell box cover Strobe only flashes on alarm being activated/triggered You doing this now ? Lol And are these all the steps you done before I or others ask more Ps it's what I meant , bell cover not panel , but thanks for detailed response Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/#findComment-527330 Share on other sites More sharing options...
sixwheeledbeast Posted January 7 Share Posted January 7 What are the comfort LED's doing? Have you triggered it with a bell test or giving the trigger a negative. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47083-texecom-premier-elite-new-install-external-bell-box-siren-not-working/#findComment-527332 Share on other sites More sharing options...
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