I've managed to set a ddns up through hikvision and registered the username on the dvr too but if I try to log on via the hikvision Web address it just takes me to my router screen

 

I don't know how else to say it. Your port forward isn't set correctly. What ports are you forwarding?

2 hours ago, andy8519 said:

I've managed to set a ddns up through hikvision and registered the username on the dvr too but if I try to log on via the hikvision Web address it just takes me to my router screen

 

So switch off the remote management on the router if it's available

 

I assuming via the browser it's directing you to the router login because port 80 does that in some I think 

Is Router login and DVR trying to use same http port?

but hik doesn't use port 80?

Dunno I don't like Hik so rarely play with one.

Edited August 15, 201610 yr by sixwheeledbeast
words

It's port 8000

But his browser maybe sending him to 80 auto and all day stuff

On Monday, August 15, 2016 at 1:20 PM, andy8519 said:

I don't understand the part about setting a static ip for my device, I've got a static IP from my ISP, do I not just use that?

 

The static IP address for your device will be a local network address, just pick one in range and enter it in the dvr then forward the ports to this address. Your static IP from your ISP will be the address that the APP/Software uses to gain access from outside your local network.

Edited August 17, 201610 yr by J&D Security

That is an utter ***** router you could well be doing it right but the router may well be not playing the game, they are very tempramental. get something decent like a tplink 9980 and enjoy better internet into the bargain too.

first thing to check though is that you arent behind carrier level nat, some isps are now issuing non nattable ip addresses, check that what your router thinks it's ip address is tallies with what you get when you type "what is my ip addresss" into google.

If you are really struggling install teamviewer and drop me a pm.