GrahamUK33 0 Posted January 26, 2013 Share Posted January 26, 2013 I have got the Texecom Premier 48 with a Battery Fault. This has happened since we had a short power-cut one evening. I have logged into engineer mode and looked at the status of the battery. The battery has 13.6v and is fully charged. I have done a walk test to make sure all the PIR’s and Door Contacts work. What I have displaying on the LCD Keypad is ‘System Alerts!’ and ‘Battery Fault’, how can I stop these messages from appearing? Quote Graham twitter: ithorizon1 http://www.ithorizon.co.uk Link to post Share on other sites
Lwillis 17 Posted January 26, 2013 Share Posted January 26, 2013 What's the actual current , current of the battery? If its below a certain threshold that's what's causing the issue. Had it once with a new battery from the van with it being cold. Left it charging for a hour or so while doing Maint and was all okayafter that. Quote Link to post Share on other sites
james.wilson 800 Posted January 26, 2013 Share Posted January 26, 2013 The only way to stop them is to fix the issue. How old is the battery, when was it last serviced etc. You can't test a battery on voltage alone Quote securitywarehouse https://store.securitywarehouse.co.uk Trade Members please contact us for your TSI vetted trade discount. Link to post Share on other sites
Oxo 7 Posted January 26, 2013 Share Posted January 26, 2013 Did you test the current draw? Have you a battery tester. Chances are the battery is over 4 yrs and has lost its holding capcity. Quote Link to post Share on other sites
breff 25 Posted January 26, 2013 Share Posted January 26, 2013 Change the battery Quote The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to post Share on other sites
alterEGO 48 Posted January 27, 2013 Share Posted January 27, 2013 Maybe not. The prem has a bit of a bug, go into 'Monitor Hardware' and turn off Battery monitoring and exit engineer, it should now be clear of the fault. Now enter engineer and turn battery monitoring back on. Should work. Quote Link to post Share on other sites
sixwheeledbeast 552 Posted January 27, 2013 Share Posted January 27, 2013 Maybe not. The prem has a bit of a bug, go into 'Monitor Hardware' and turn off Battery monitoring and exit engineer, it should now be clear of the fault. Now enter engineer and turn battery monitoring back on. Should work. Won't work if the battery is fecked tho. Quote Link to post Share on other sites
alterEGO 48 Posted January 27, 2013 Share Posted January 27, 2013 (edited) Won't work if the battery is fecked tho.No of course, but I assume the OP is not brain dead. This has happened to me more than once after swapping a battery after a long mains fail. Tech know about the issue. Edited January 27, 2013 by alterEGO Quote Link to post Share on other sites
GrahamUK33 0 Posted January 27, 2013 Author Share Posted January 27, 2013 Thanks for all the replies guys, it very much appreciated. I’m not sure what the actual current of the battery is, but what I can see is in the Wintex software it shows:- System Voltage: 13.73v- Battery Voltage: 13.73v- System Voltage: 0.285a -> 0.351a (it is constantly moving up and down) I’m not sure what the Current draw is, does the above Voltage mean anything? I don’t have a battery tester either. The Battery is around 4 years old now, how long do they last for? I have found ‘Monitor Hardware’ via the keypad, it reads ‘PAFBALB’ I cant seem to do anything. I have looked in the Wintex software for the ‘Monitor Hardware’, but can’t find it. What I have found is ‘Online Status and Control’ in there is a section called ‘System’, which shows a Red Light against Battery Fault. It would be good to try turning the monitor off and then back on to see if it clears the error, how can this be done via the Wintex software? Quote Graham twitter: ithorizon1 http://www.ithorizon.co.uk Link to post Share on other sites
james.wilson 800 Posted January 27, 2013 Share Posted January 27, 2013 4 yrs old it may be shot. Without a tester it will be difficult, but use your dvm and pull the mains from the panel and monitor the voltage at 10 minute intervals for an hor or so. That will tell you if its duff. Plus your charge current seems high for a fully charged battery again maaking me suspect its failing Quote securitywarehouse https://store.securitywarehouse.co.uk Trade Members please contact us for your TSI vetted trade discount. Link to post Share on other sites
Solution alterEGO 48 Posted January 27, 2013 Solution Share Posted January 27, 2013 As James, new battery at that age. If that does not clear the fault then you can try the monitor hardware, think its a local setting, not sure its in a wintex menu. Quote Link to post Share on other sites
sixwheeledbeast 552 Posted January 27, 2013 Share Posted January 27, 2013 No of course, but I assume the OP is not brain dead.Not brain dead, but I was assuming the OP has no idea tho. I wouldn't check a battery with the built-in voltage readings. You are correct about the "Monitor Hardware Shuffle", had to do this a couple of times. Quote Link to post Share on other sites
GrahamUK33 0 Posted January 27, 2013 Author Share Posted January 27, 2013 Thanks for your help and advice guys, I have now ordered a new battery. I will let you know the outcome once the battery has been installed. Quote Graham twitter: ithorizon1 http://www.ithorizon.co.uk Link to post Share on other sites
GrahamUK33 0 Posted January 30, 2013 Author Share Posted January 30, 2013 I have fitted the new battery yesterday, logged in via Wintex and it looks like everything is back to normal. No more Alerts on the screen either. Thanks for all your help and advice guys. Quote Graham twitter: ithorizon1 http://www.ithorizon.co.uk Link to post Share on other sites
ARJ 0 Posted June 23, 2015 Share Posted June 23, 2015 Ive got a fault on a Premier 24. I put a new battery in 3 months ago after a battery fault and the customer has called me back as its appeared again. Investigation shows that the battery is only holding 7v but then checking the charging voltage its only 6.7v. I have 13.2 v on the Aux and bell outputs but the battery leads are only pumping 6.7v down them. Keypad diagnosis confirms this when reading system status. Without any adjustable pot on the PCB or blown fuse, how can I adjust the charging voltage back to 12v ?? Quote A nearly retired previous installer ! Link to post Share on other sites
james.wilson 800 Posted June 23, 2015 Share Posted June 23, 2015 did it have a knackered battery in the past? Quote securitywarehouse https://store.securitywarehouse.co.uk Trade Members please contact us for your TSI vetted trade discount. Link to post Share on other sites
ARJ 0 Posted June 23, 2015 Share Posted June 23, 2015 did it have a knackered battery in the past? Yes, i think the previous battery whilst fairly new got totally drained in a long duration power cut. Quote A nearly retired previous installer ! Link to post Share on other sites
james.wilson 800 Posted June 23, 2015 Share Posted June 23, 2015 its usual that a poorly serviced system kills its charger circuit. New panel id say Quote securitywarehouse https://store.securitywarehouse.co.uk Trade Members please contact us for your TSI vetted trade discount. Link to post Share on other sites
ARJ 0 Posted June 23, 2015 Share Posted June 23, 2015 New install in 2011, had 3 batteries since but think it had a long outage around 2013. Last fitted a batt in March, another one today. I'll verify with Tex Tech support tomorrow as customer is a neighbour so a bit awkward to quote £100 for a new PCB even though outage wasnt my fault ! Thanks for the quick responses. Quote A nearly retired previous installer ! Link to post Share on other sites
charlie6 0 Posted June 23, 2015 Share Posted June 23, 2015 Might be worth checking the battery charging current, nominally 500mA or thereabouts. Also a current limiting resistor gone high value, look for burn marks around resistors in that area. Quote Link to post Share on other sites
james.wilson 800 Posted June 23, 2015 Share Posted June 23, 2015 Might be worth checking the battery charging current, nominally 500mA or thereabouts. Also a current limiting resistor gone high value, look for burn marks around resistors in that area. id say a 500mA charge nominal is far from normal Quote securitywarehouse https://store.securitywarehouse.co.uk Trade Members please contact us for your TSI vetted trade discount. Link to post Share on other sites
charlie6 0 Posted June 23, 2015 Share Posted June 23, 2015 In thirty or more years my current readings have been in that region, not always, but more often than not. The reason for mentioning this is to ensure that the reading for the OP is not abnormally low. Quote Link to post Share on other sites
james.wilson 800 Posted June 23, 2015 Share Posted June 23, 2015 In thirty or more years my current readings have been in that region, not always, but more often than not. The reason for mentioning this is to ensure that the reading for the OP is not abnormally low. for 30 yrs you have seen a battery charge current of half an amp? Quote securitywarehouse https://store.securitywarehouse.co.uk Trade Members please contact us for your TSI vetted trade discount. Link to post Share on other sites
charlie6 0 Posted June 23, 2015 Share Posted June 23, 2015 No Quote Link to post Share on other sites
james.wilson 800 Posted June 23, 2015 Share Posted June 23, 2015 sorry i must of misread the 500 mA comment? Quote securitywarehouse https://store.securitywarehouse.co.uk Trade Members please contact us for your TSI vetted trade discount. Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.