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Texecom Premier 48 - Battery Fault


Go to solution Solved by alterEGO,

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I have got the Texecom Premier 48 with a Battery Fault.

 

This has happened since we had a short power-cut one evening. I have logged into engineer mode and looked at the status of the battery. The battery has 13.6v and is fully charged.

 

I have done a walk test to make sure all the PIR’s and Door Contacts work.

 

What I have displaying on the LCD Keypad is ‘System Alerts!’ and ‘Battery Fault’, how can I stop these messages from appearing?

 

Graham

twitter: ithorizon1

http://www.ithorizon.co.uk

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What's the actual current , current of the battery?

If its below a certain threshold that's what's causing the issue.

Had it once with a new battery from the van with it being cold.

Left it charging for a hour or so while doing Maint and was all okayafter that.

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Change the battery

The opinions I express are mine and are usually correct!

(Except when I'm wrong)(which I'm not)

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Maybe not. The prem has a bit of a bug, go into 'Monitor Hardware' and turn off Battery monitoring and exit engineer, it should now be clear of the fault. Now enter engineer and turn battery monitoring back on. Should work.

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Maybe not. The prem has a bit of a bug, go into 'Monitor Hardware' and turn off Battery monitoring and exit engineer, it should now be clear of the fault. Now enter engineer and turn battery monitoring back on. Should work.

 

Won't work if the battery is fecked tho.

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Won't work if the battery is fecked tho.

No of course, but I assume the OP is not brain dead. This has happened to me more than once after swapping a battery after a long mains fail. Tech know about the issue. Edited by alterEGO
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Thanks for all the replies guys, it very much appreciated.

 

I’m not sure what the actual current of the battery is, but what I can see is in the Wintex software it shows:
- System Voltage: 13.73v
- Battery Voltage: 13.73v
- System Voltage: 0.285a -> 0.351a (it is constantly moving up and down)

 

I’m not sure what the Current draw is, does the above Voltage mean anything?

 

I don’t have a battery tester either.

 

The Battery is around 4 years old now, how long do they last for?

 

I have found ‘Monitor Hardware’ via the keypad, it reads ‘PAFBALB’ I cant seem to do anything. I have looked in the Wintex software for the ‘Monitor Hardware’, but can’t find it. What I have found is ‘Online Status and Control’ in there is a section called ‘System’, which shows a Red Light against Battery Fault.

 

It would be good to try turning the monitor off and then back on to see if it clears the error, how can this be done via the Wintex software?

Graham

twitter: ithorizon1

http://www.ithorizon.co.uk

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4 yrs old it may be shot. Without a tester it will be difficult, but use your dvm and pull the mains from the panel and monitor the voltage at 10 minute intervals for an hor or so. That will tell you if its duff.

Plus your charge current seems high for a fully charged battery again maaking me suspect its failing 

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No of course, but I assume the OP is not brain dead.

Not brain dead, but I was assuming the OP has no idea tho.

I wouldn't check a battery with the built-in voltage readings.

You are correct about the "Monitor Hardware Shuffle", had to do this a couple of times.

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  • 2 years later...

Ive got a fault on a Premier 24. I put a new battery in 3 months ago after a battery fault and the customer has called me back as its appeared again.

Investigation shows that the battery is only holding 7v but then checking the charging voltage its only 6.7v.

I have 13.2 v on the Aux and bell outputs but the battery leads are only pumping 6.7v down them.

Keypad diagnosis confirms this when reading system status. Without any adjustable pot on the PCB or blown fuse, how can I adjust the charging voltage back to 12v ??

A nearly retired previous installer !

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did it have a knackered battery in the past?

Yes, i think the previous battery whilst fairly new got totally drained in a long duration power cut.

A nearly retired previous installer !

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New install in 2011, had 3 batteries since but think it had a long outage around 2013. Last fitted a batt in March, another one today.

I'll verify with Tex Tech support tomorrow as customer is a neighbour so a bit awkward to quote £100 for a new PCB even though outage wasnt my fault !

Thanks for the quick responses.

A nearly retired previous installer !

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Might be worth checking the battery charging current, nominally 500mA or thereabouts. Also a current limiting resistor gone high value, look for burn marks around resistors in that area.

id say a 500mA charge nominal is far from normal

securitywarehouse https://store.securitywarehouse.co.uk

Trade Members please contact us for your TSI vetted trade discount.

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In thirty or more years my current readings have been in that region, not always, but more often than not. The reason for mentioning this is to ensure that the reading for the OP is not abnormally low.

for 30 yrs you have seen a battery charge current of half an amp?

securitywarehouse https://store.securitywarehouse.co.uk

Trade Members please contact us for your TSI vetted trade discount.

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