PeterJames

Theres a blast from the past, my favorite is the smokin floorboards, the stuff you could get away with before H&S started locking the cupboard under the sink

You have, just because they are not wanted to hear doesn't mean they're are wrong. We make nothing out of helping people here but we are limited on the help we can give. Most of us have busy and profitable businesses, an ex ADT customer makes no odds to us if we could have helped you without breaking any rules we would have figure of speech I dont care if your offended its only words

Your suggesting something that hasnt been invented and we as a forum have limited control over, also if someone entered that code by mistake it would be bye bye alarm

Wanting something we cant give, you wouldnt have known without asking

If the customer had the engineer code from the start, you move liability of the system working as it should to the customer. No insurance company will ever accept it because there is always going to be the worry that the customer deciding to meddle with the system themselves when say they want to move a detector due to decorating. They go into engineer and unwittingly they reprogram the system so that it doesnt work in the event of a burglary. What do you think they will do when they are burgled and the alarm didnt work? I can hear my customers now saying "I have been paying all that money each year and the system didnt work when I was broken into, my insurance wont pay out so what are you going to do about it?" Then from the engineers point of veiw, I know that I would not feel happy being the last person to service an alarm system knowing full well that the customer has the ability to faff around in engineer mode after I have gone. The last engineer on site could get accused of sabotaging the alarm system (inside job) if a customer defaulted zones unwittingly then a burglary was to happen. As others have tried to point out, when you buy a security system, you are not just buying a few items that someone screws to the wall, you are buying an assurance that it will do what it was intended to do. Anyone can screw bits to the wall, programming and testing it to work correctly and understanding how the programming works is another matter. If you want to know the engineer code of your alarm, fit it yourself or use a non accredited company to install it, you wont have anyone to sue if it fails to operate, but when you decide to get rid of it you wont have this problem. Anyway all of this is by the by as you have a man with a hammer coming to sort it for you. Have you told your insurer that you no longer have an alarm btw?

The problem is in order to wipe it, or do anything to it they have to send someone to site, and they dont have engineers that work for nothing, nor vehicles that do not require any fuel or maintenance to get the engineer to your property, or any admin staff that work for free to organise it, and so on. To have engineer codes per customer would be a real ball ache, we have all thought about this over the years a code based on postcode or customer number. The thing here is, if this was the case and ADT gave out engineer codes to customers when they canceled their contracts it would not be long before the method of how the codes are generated is worked out, leaving all ADT customer vulnerable. ADT have a responsibility for all their customer, and less so for the ones that leave (they are no longer a customer) Later panels can be programmed remotely and panels can be defaulted remotely, but this is a fairly new development, and probably not available when your panel was installed. ADT are not try to scam you, they are protecting their customers, and you are welcome to pay someone else to disable it, or try to disable it yourself, or just leave it where it is and not use it

Hi and welcome

Bonus dayus and welcome!

Tell the engineer that you know it and he will change it, we all have more than one engineer code. Good to know that they are 24/7

All approved security companies operate 24/7, if yours doesn't then he wont be approved, which means your not insured anyway. Mind you if he has given you the engineer code lets hope he has good insurance.

is there a 5 sec battery link on these boxes?

QFA plus ADT often dont provide a real bell its normally a decoy outside. ADT prefer you to take up their monitoring

Where you looking to DIY or get a company in? You are correct things have moved on quite a bit since 2005. There are intruder systems that you can add cameras to but it is better to keep the two thing separate. CCTV wise there are AI cameras that notify you on your smart phone if a human is detected (yes it ignores cats foxes and trees blowing in the wind) Intruder wise again there are hybrid systems that will allow you to use the existing hard wired detection coupled with additional wireless detection where required Both are available DIY but you are limited on choice, in my opinion the most reliable brands are trade only

DSC I think, OP you need a Canadian forum this is a uk forum

Really? what do you base this on

Well he is from Lomdon

Well.... then we will know if the rumor is right or not

hi and welcome

Ive heard if you leave it in the freezer overnight all the menu's become visible

If he can get into your DVR then it wont be an IPhone setting its more likely an app setting

Then its not the same problem I had, sorry I dont have the answer

As I said its an account thing, humour me, get him to connect to his own DVR using someone else's account login. Preferably one that has proven to work on 4g

I had similar with a different DVR it turned out to be something to do with usernames, get your son to try and connect with an account that is working on 4g

If only people understood the thought that has gone into the british security industry that has made it what it is today. Its no wonder that every man and his dog thinks that he can set himself up as a professional CCTV installer, the pictures look great but the important part, the recordings are useless