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Found 6 results

  1. Good evening, I am writing to ask you info about the following problem. Today it has been the third time in less then 2 months that my Scantronic alarm started to make an internal sound - maybe a brief external one as well? - and give me the error "Sound Tamper Reset Required". I have performed the Engineer reset correctly all these times, but I was wondering if maybe this error means that I have to change my alarm battery. What do you think? Thanks for your help Steven
  2. Hi Chaps Wondered if you could help. Ive a Scantronics 9651 with engineers codes etc. i recently moved a PR Sensor for decorating and tripped a fuse on the board. While out of use (awaiting fuses) I took the opportunity to remove the keypad and clean the contacts as several buttons were not working properly. Afterwards I changed the relevant fuse and despite having codes I’m unable to reset my system from a Bell Temper & Aux DC Fault. Any tips would be gratefully appreciated. many thanks Steve
  3. Hello, I've got a Galaxy MK7 keypad giving a keypad tamper. The tamper switch on the rear of the keypad is not being adequately pressed down by the mounting plate and accompanying tamper peg. Does anyone have any advice on a short term solution for this issue? Regards, Jack
  4. Apologies for reposting what others have experienced, but in my case I do have (what is supposedly) the engineer's code, and I'm still being locked out. Display: "Reset Required > Sound Tamper" Lights: Power LED (green), Service LED (red) I've tried typing in both the Engineer's code, and my own but in both cases the display says the code is invalid. I suspect I already know the answer ("the Engineer's code you have isn't the right one"), but I'm just posting in case I've missed an RTFM moment, such as 'press x, then key in the code'. I'm not hopeful, but I'd be a fool not to even ask i
  5. i recently moved into a property that had an ADE Captiv-8 alarm system fitted however as the property was empty i did not have teh alarm codes. I reset the codes as per the engineering manual instructions: - The engineer code and manager code have now been reset to default, i can scroll through the enginners facilities ok however i cannot access the managemnt menus as it now says it has a box tamper fault. I have removed the link above and refitted the link to the tamp circuit. Anybody know how to clear this fault it was not present before i did the reset as there were no faults disp
  6. Right I have a job which has been installed and working perfectly or for 2 years, then six weeks ago it started to go wrong. The job has a Scantronic 65en installed 3x rkps all wired on network 1, Next to the control panel there is a msnode address 2 wired on network 2, There is also an mspsu address 1 wired on network 2 fitted about 50m away, All detection devices are wired 2k/4k As I said the job was working fine, then I started getting random tamper faults on the devices wired on the mspsu so zones 2011 to 2018, no standard tamper faults on any of these zones, all zones are wired on i
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