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hikvision dvr, ivms-4500 motion detection alarm problem

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Yes, static IP or Dynamic IP you will still need port forwarding unless your using peer-to-peer.

Portforward.com is a good start.

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  • J&D Security
    J&D Security

    You'll also need your public IP address not your Local IP address. Your public IP address should also be static which you can buy from you internet provider.

  • Probably completely irrelevant but I noticed the alarm notification was 20.12 on 05.08.16 but your device is looking for footage at 20.12 on 02.08.16 ???

  • petrolhead
    petrolhead

    Just use the dvrs built in hiddns.

Posted Images

80 8000 and 554

set your dvr to a static ip on the local network, preferable either outside the dhcp scope, or if you dont know dhcp lease pool .200 is a good bet. Set gateway and dns adrress on dvr to point to your routers local ip usually something like 192.168.1.1 or 192.168.1.254

set up incoming portforwarding on tcp ports 80 8000 and 554 to point to the local address tou gave the dvr.

go to the dvr network settings and enable hiddns and give it a unique name something like gloryholewebcam123 

in ivms on your phone delete the existing device and add a new one but this time select register mode hiddns and domain name is what you called the dvrs hiddns name

you might run into problems if another device like your routers remote admin page is also trying to host on port 80 but that wont cause an issue with the phone or tablet app just remote pc access.

  • Author

Thanks petrolhead, I'll give it a bash tomorrow. my head feels like its gonna erxplode tonight lol. I'll let you know how I get on :)

Btw gloryholewebcam1-150 is already taken by norm, i've reserved 150-300.

 

when you set up portforwarding properly you should notice it is a lot faster to connect as well, and cameras will be listed by name if you have named them in osd settings

Edited by petrolhead

  • Author

UPDATE..... I cannot do this port forwarding, I've tied and tried, watched videos on youtube received help off you guys and spent endless hours researching, I just cannot get my head around it! I've now got a static IP address but its as much use to me as a medium rare fillet steak is to a vegetarian!

If anybody would like to guide me through setting this up step by step I'm happy to pay you for your time! its very very close to hammer time for this dvr, its becoming the blight of my life.

 

  • Author

hi, its a technicolour TG582n_ I'm trying to follow the guide on portforward.com but I don't understand the part about setting a static ip for my device, I've got a static IP from my ISP, do I not just use that?

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