We got a Texecom Premier Elite system installed last year by private arrangement with the company. The installer left the job half-done and went AWOL on us. Since then we have had many issues including random errors and recently the alarm going off constantly when someone was house sitting for us. I am at the end of my tether and regret ever getting this! Can anyone help? We are looking for someone to complete the installation (only the bell box is missing), possibly move a couple of components and look into these ongoing issues. Thank you.

Location?.

Close to Slough.

I am not far if you ever want to rip it out and go for something different and let me know

Thanks for the offer. I know (or at least have been told!) it is a good system so would like to try to sort out the issues. It is just exasperating...

no its Texecom, loads will support it if not just call the diy line

Or if your willing to pay call Harris and Sandford. )

I wonder what the random errors are.

"Texecom Premier Elite" doesn't give a lot to go on, there are may different models.

 

Is it wired, wireless or hybrid?

Why was the system left half finished?

Have you tried getting quotes from local installers that support Texecom?

It is wireless. Not sure about the exact model. It was left half-finished because the guy was supposed to come back to finish it and he went AWOL and stopped answering calls and emails. I was unwell at the time and didn't chase it up but now I really want to get it sorted. Not sure about local installers - I'm happy to pay to resolve the issues but want someone who knows the system really well and won't charge hefty ongoing fees. I suppose I don't really know where to start with it.