He11sBells

I don't think it's wired... There is only one wire, which connects the keypad to the 'brain' box (sorry - I don't know the technical names!). The bellbox is definitely wireless... And currently sitting in a cardboard box rather than on the wall!

It is wireless. Not sure about the exact model. It was left half-finished because the guy was supposed to come back to finish it and he went AWOL and stopped answering calls and emails. I was unwell at the time and didn't chase it up but now I really want to get it sorted. Not sure about local installers - I'm happy to pay to resolve the issues but want someone who knows the system really well and won't charge hefty ongoing fees. I suppose I don't really know where to start with it.

Thanks for the offer. I know (or at least have been told!) it is a good system so would like to try to sort out the issues. It is just exasperating...

Close to Slough.

We got a Texecom Premier Elite system installed last year by private arrangement with the company. The installer left the job half-done and went AWOL on us. Since then we have had many issues including random errors and recently the alarm going off constantly when someone was house sitting for us. I am at the end of my tether and regret ever getting this! Can anyone help? We are looking for someone to complete the installation (only the bell box is missing), possibly move a couple of components and look into these ongoing issues. Thank you.