It's extremely rare for kit to be DOA.
However, removing all external wires from the system and putting the factory links back then defaulting the panel as per the instructions would be the best way to test the panel.
After that if you have issues something probably wrong with the panel. Maybe keypad ribbon issue or something more serious on the PCB as been blown.
Also not sure what you have linked out but there are no tamper circuits for keypads it's a data bus, so hopefully you haven't shorted that out, that would cause issues.