Only way is to try it
https://www.virginmedia.com/help/how-to-use-websafe
Also possible you could change the DNS setting on the smart com if it let's you to 8.8.8.8 the usual lol and see if that helps , I didn't know your panel well so not sure what settings are available
You mean he's teefing TV channels so trying to hide behind VPN , funny thing is , if authorities were after every small timer he would easily get caught , VPN don't hide you completely....
So get keypad powered up first then?
Your making no sense , if you power up keypad you may get a clue , if you can't power it up then that's that, because that's the first thing anyone might try and do
Buy a dog is the next suggestion someone might give you lol jesting of course