Texecom Premier Elite 48W - wireless PIR not triggering alarm

[Stuart Pittaway]

I've got a Texecom Premier Elite 48W - DIY installed. There are a mix of wired PIR's and Wireless Ricochet PIR's.

 

No faults or issues on the panel or event log, walk test is okay and all sensors respond, commissioning jumper is removed.

 

The problem I have is, when the wireless PIR is triggered when alarm is armed, the Wintex event log shows "Alarm - Zone 010 Guard Alarm", followed by "Not Reported/Alarm Active" however the bell doesn't trigger.

 

If I do the same with the wired PIR, I get event logs of "Alarm - Zone 003 Guard Alarm" followed by "Confirmed intruder" and "Confirmed alarm" then "Bell active".

 

I can't find any options that seem to affect this behaviour - why is it doing it ?!?

 

 

[Stuart Pittaway]

Just to add the PIR's are set to Hybrid mode in Wintex

[al-yeti]

Don't know much about these but you sure your not doing it to soon ie wait a few mins after arming then try and trigger see what it does

[Stuart Pittaway]

Don't think so, the cat triggered the sensor after about 3 hours (accidentally left internal door open and cat wondered in!) however the bells didn't go off :-(

[dufjax]

Also not familiar with these panels.  

 

How have you got the zone setup?  Is it set to (3) guard?

 

Forget that you said it's set to guard.

Edited July 10, 2016 by dufjax

[james.wilson]

I don't know them either but a single activation should not cause a confirm

[MrHappy]

wireless pir in same ward as bell ?

[sixwheeledbeast]

That would be my guess, Bell not in the same Area as the Zone.

Also PIR's should be Auto, DT's are Hybrid.

[Stuart Pittaway]

Thank you for the comments so far!

 

Assume "WARD" is "AREA" in Texecom terms - then everything is set to area "A" - I only have a single area configured.

 

Frustrated with this!! :-(

[J&D Security]

19 hours ago, james.wilson said:

I don't know them either but a single activation should not cause a confirm

 

 

When the bell sounds and you get a confirmed intruder from the wired PIR it that the only zone that has been activated or is it after another zone.