Stuart Pittaway

Thank you for the help. I've not tested this yet, but it makes sense. To summarise the issues resolved: 1. Ensure PIRs are in AUTO mode 2. Untick option 26 and 27 for "bells on confirmed alarm" (switched off)

I've done another capture in WinTex of the events The events below show the alarm arming, and then me leaving the system for a couple of minutes to settle. I then activate the zone 009 PIR (Toilet!) - the action is registered by the alarm (active) but no bells. After a minute, I then activate zone 011 and the alarm activates + bells + confirmed alarm. 0478 5:54:22 PM 12/07/2016 Not Reported A . . . Exit Started Net 1 - Rkp 1 0479 5:54:37 PM 12/07/2016 Close A . . . Area(s) Quick Armed 0480 5:56:26 PM 12/07/2016 Alarm A . . . Zone 009 Guard Alarm - Toilet PIR 0481 5:56:27 PM 12/07/2016 Not Reported A . . . Alarm Active 0482 5:56:48 PM 12/07/2016 Restore A . . . Zone 009 Guard Restore - Toilet PIR 0483 5:57:27 PM 12/07/2016 Alarm A . . . Zone 011 Guard Alarm - Living Rm PIR 0484 5:57:28 PM 12/07/2016 Priority Alarm A . . . Confirmed Intruder 0485 5:57:29 PM 12/07/2016 Alarm A . . . Confirmed Alarm 0486 5:57:29 PM 12/07/2016 Not Reported A . . . Bell Active 0487 5:57:32 PM 12/07/2016 Restore A . . . Zone 011 Guard Restore - Living Rm PIR 0488 5:57:33 PM 12/07/2016 Not Reported A B C D System Access by User 03 - Family 0489 5:57:33 PM 12/07/2016 Open A . . . Area(s) DISARMED 0490 5:57:33 PM 12/07/2016 Open A . . . Alarm Abort This second activation shows zone 009 being activated again, but no confirmed alarm. 0491 5:57:46 PM 12/07/2016 Not Reported A . . . Exit Started Net 1 - Rkp 1 0492 5:58:01 PM 12/07/2016 Close A . . . Area(s) Quick Armed 0493 6:00:14 PM 12/07/2016 Alarm A . . . Zone 009 Guard Alarm - Toilet PIR 0494 6:00:15 PM 12/07/2016 Not Reported A . . . Alarm Active 0495 6:00:19 PM 12/07/2016 Restore A . . . Zone 009 Guard Restore - Toilet PIR 0496 6:00:54 PM 12/07/2016 Not Reported A B C D System Access by User 03 - Family 0497 6:01:03 PM 12/07/2016 Not Reported A B C D System Access by User 03 - Family 0498 6:01:07 PM 12/07/2016 Open A . . . Area(s) DISARMED 0499 6:01:07 PM 12/07/2016 Open A . . . Alarm Abort Assuming this is the correct way the system is supposed to work - what are my best options for securing a room - multiple PIRs ?

Okay from the comments posted (thanks by the way!) I've changed the PIR's into "AUTO" mode instead of Hybrid. I'm thinking the comments about a single device/zone not triggering a confirmed alarm is the problem - my expectation is it would set bells active. Are you suggesting that if somebody breaks into a single room (i.e. lounge) the PIR would detect this, but not set bells active because only a single sensor has detected it ? Bit pointless if thats the case!

Thank you for the comments so far! Assume "WARD" is "AREA" in Texecom terms - then everything is set to area "A" - I only have a single area configured. Frustrated with this!! :-(

Don't think so, the cat triggered the sensor after about 3 hours (accidentally left internal door open and cat wondered in!) however the bells didn't go off :-(

Just to add the PIR's are set to Hybrid mode in Wintex

I've got a Texecom Premier Elite 48W - DIY installed. There are a mix of wired PIR's and Wireless Ricochet PIR's. No faults or issues on the panel or event log, walk test is okay and all sensors respond, commissioning jumper is removed. The problem I have is, when the wireless PIR is triggered when alarm is armed, the Wintex event log shows "Alarm - Zone 010 Guard Alarm", followed by "Not Reported/Alarm Active" however the bell doesn't trigger. If I do the same with the wired PIR, I get event logs of "Alarm - Zone 003 Guard Alarm" followed by "Confirmed intruder" and "Confirmed alarm" then "Bell active". I can't find any options that seem to affect this behaviour - why is it doing it ?!?