alterEGO Posted July 20, 2010 Share Posted July 20, 2010 I'd be next working day, half the price & still moaned about by the cleint..... I assume Automatic remote maint ? thats what i thought but as we don't use castle ruled it out. True they do tend to moan. Link to comment Share on other sites More sharing options...
MrHappy Posted July 20, 2010 Share Posted July 20, 2010 thats what i thought but as we don't use castle ruled it out. True they do tend to moan. the texe are meant to be doing ARM Mr Veritas God Link to comment Share on other sites More sharing options...
alterEGO Posted July 20, 2010 Share Posted July 20, 2010 the texe are meant to be doing ARM they are ment to be doing alot of things...............................................but with all that time and money wasted on the wireless sh1te i won't be holding my breath Link to comment Share on other sites More sharing options...
james.wilson Posted July 20, 2010 Share Posted July 20, 2010 the galaxys do it too. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
norman Posted July 20, 2010 Share Posted July 20, 2010 oh yes. Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
arfur mo Posted July 20, 2010 Share Posted July 20, 2010 speaking as a 'one man band', i do stick to one core make, it makes stock easier and cheaper to handle, also the call in the early hours can often be sorted with information, if you have to work out which panel this can be harder when not fully alert. i worked for big companies, most at the time made their own panels in house, but would buy detectors usually based on cheapest price at time of stocking up. this meant if you did not have that same one as replacement then the décor could be affected. to give decent service imo you have to carry spares for just about anything that can go wrong, or have a viable alternative. on takeovers, age of kit would play a big part in any discussions and decisions. a gamy or old external siren, one with somebody else's label on, or one over 5 years old would be replaced, not up for discussion as i simply don't take it on. i explain the the client/s along with the controls its one of the two main constituents the client (and you) really have to trust work as designed, and when most needed. the best detectors in the world are useless if these bits are or go duff. while i may take on controls i don't carry, that's is only if i know them as half way decent and have the manuals, but no warranty on them. in every case its treated as a system with false alarms and ruthlessly tested as such, the idea being i don't want inconvenient call outs and nor do the clients and/or their neighbours. so the installation is tidied if required and all connections are remade (so my own colour code is also used). new installs always 2 years labour 3 years kit, and i'd ask why should it be an issue? today's kit and what i use is in general extremely reliable, so its down to us as professionals to install it as we ave been paid and trusted to do- i.e. highly professionally, and i don't charge r&m so i make darn sure i don't make stupid mistakes that cost me money. so even then i'll exercise my discretion i.e. if i think i should have avoided that fault at installation or by design, then they don't pay - even 10 years later, just because of my personal pride as a professional. Arfur If you think education is difficult, try being stupid!!!! Link to comment Share on other sites More sharing options...
alterEGO Posted July 21, 2010 Share Posted July 21, 2010 the galaxys do it too. didn't know that, then again i've never asked. Don't see us ever using it as our main panel, keypads ugly etc panel is ok though, but i feel most panels are more or less at the same level now. I keep being tempted by castle though, it was my first choice but they couldn't get everything sorted in time, stock etc. The local ADI(yes we use the head office site lol) didn't carry stock at the time and would only order it. In the end texecom made the most effort and we needed to get away from Risco asap. One thing i never liked about the premier is the fact that everyone and their dog use it. Link to comment Share on other sites More sharing options...
hpotter Posted July 21, 2010 Share Posted July 21, 2010 Scantronic ............ i just don't see it much these days) I prefer it that way, just wished they'd stop flogging it to sparkies & web wholesalers One thing i never liked about the premier is the fact that everyone and their dog use it. Yep, becoming the graded accenta (thats not a knock btw) Link to comment Share on other sites More sharing options...
alterEGO Posted July 21, 2010 Share Posted July 21, 2010 I prefer it that way, just wished they'd stop flogging it to sparkies & web wholesalers Yep, becoming the graded accenta (thats not a knock btw) I don't care, i don't make it Its a shame because the gear is quite good. Link to comment Share on other sites More sharing options...
AdrianMealing Posted August 6, 2010 Share Posted August 6, 2010 Hi All, Texecom do have Remote Maintenance software' however it is under test and development at the moment, i will put a BETA release up later today in the downloads section, anybody who wants to play with it, and provide feedback is welcome to do so. The actual formal release date is October this year, so unless there are any screaming issues, that will be the case. amealing@texe.com Head of Industry Affairs Visit Our Website Texecom Link to comment Share on other sites More sharing options...
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