arfur mo Posted June 11, 2010 Share Posted June 11, 2010 give the impression that the system generates a guaranteed direct or rapid response from the police or other emergency services;[*] bearing the above in mind aim at ALL registered companies -: so do you tell your clients clearly at the outset any detector on the exit/enry/access route is ot able to transmit a confirmed signal? so do you tell your clients there is no immediate transmittion to Central Station, but it is delayed until the confirmation process has been completed? so, you tell your clients the 1st call from centrql station is to key holders only, and Ploce will at that stage be unaware? lets be simple, how do yo inform and what of? *deceive consumers in relation to the prices normally charged by the company for the product, and installation costs. so never offer a discount as this is illigal Mike Haley, OFT Director of Consumer Protection said: "We are pleased to have worked closely with Leicestershire County Council Trading Standards to obtain undertakings particularly as this case involved consumers receiving potentially false information as they made crucial and sensitive decisions on the security of their homes. It is important that businesses provide upfront and accurate information when selling products and services." see text in RED Arfur Hang on a moment. Tens of thousands of customer? As seen on TV? Close working relationship with Trading standards? Special relationship with both alarm industry Inspectorates? A more thourough inspection regime than other alarm companies? I think i want one if we order 2 - can we get a discount? anyone want to advertise 'approval' and the protection offered as a wonderful thing then? Arfur They seem to be using trading standards involvement as some sort of endorsement. I wonder if trading standards know about that? Somebody fancy giving them a call? i'm sure they watch watchdog Arfur If you think education is difficult, try being stupid!!!! Link to comment Share on other sites More sharing options...
Cubit Posted June 11, 2010 Share Posted June 11, 2010 Why do people want alarm systems fitted? What is it that drives this 'want'?? i'll say it again, let he without sin, cast the first stone. Link to comment Share on other sites More sharing options...
IAS Posted June 11, 2010 Share Posted June 11, 2010 Mirror Report [*] Still doing this on their website currently! note the "or other" in the report - yes? no? or just ignoring another fact that doesnt fit in with your lambast? [bearing the above in mind aim at ALL registered companies -: so do you tell your clients clearly at the outset any detector on the exit/enry/access route is ot able to transmit a confirmed signal? so do you tell your clients there is no immediate transmittion to Central Station, but it is delayed until the confirmation process has been completed? so, you tell your clients the 1st call from centrql station is to key holders only, and Ploce will at that stage be unaware? lets be simple, how do yo inform and what of? Arfur Arfur Post your company name andress in public and I will happily have one of the girls in the office send you a copy quote (all the details are on there) Link to comment Share on other sites More sharing options...
PeterJames Posted June 11, 2010 Share Posted June 11, 2010 Reply from NSI Thanks you for your recent email with your comments concerning Direct Response Security Systems Ltd.We have logged your query as a complaint on our database and passed it to our director of standards and certification, Mr Ian Sanderson, for his attention. Mr Sanderson is away from his desk this week but no doubt will be addressing your query when he returns. Regards. Wendy Round Customer & Technical Support National Security Inspectorate (NSI): James have you had a response from SSAIB yet? Link to comment Share on other sites More sharing options...
Guest RJBsec Posted June 11, 2010 Share Posted June 11, 2010 {Ignoring the bore} Pete - will be interesting to hear the response when you get it - as for SSAIB response I wouldn't hold my breath, nothing was ever openly discussed after the Wiltshire Police complaint. Link to comment Share on other sites More sharing options...
james.wilson Posted June 11, 2010 Author Share Posted June 11, 2010 not as yet pete. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Cubit Posted June 11, 2010 Share Posted June 11, 2010 {Ignoring the bore} Pete - will be interesting to hear the response when you get it - as for SSAIB response I wouldn't hold my breath, nothing was ever openly discussed after the Wiltshire Police complaint. I was under the impression the NSI had already responded?? Link to comment Share on other sites More sharing options...
Guest RJBsec Posted June 11, 2010 Share Posted June 11, 2010 I was under the impression the NSI had already responded?? You're not following the story. Link to comment Share on other sites More sharing options...
Cubit Posted June 11, 2010 Share Posted June 11, 2010 You're not following the story. Pray tell what that might be then. Link to comment Share on other sites More sharing options...
Guest RJBsec Posted June 11, 2010 Share Posted June 11, 2010 Pray tell what that might be then. Try here In the begining .... Link to comment Share on other sites More sharing options...
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