Really strange one... it's been a while since I installed a Texecom unit (and that was Veritas) but I've just installed a new Premier Elite 24 (wired) panel.

 

All zones are working, and I can set the system, but when the system alarms (when I fail to enter the user code on entry) but external bell siren does not sound. The strobe on the bell box does however, as does the internal keypad sounder of course.

 

When I test the Bell from the Engineer Utils on the keypad, both the bell and the strobe work respectively. When you remove the lid, the bell siren also sounds as it should for tamper.

 

What could cause the bell siren to not activate when the system goes in to alarm? All wiring must be correct if the Bell test works surely? As its a brand new install, there isn't some default setting I need to set to enable the bell siren is there? (can't imagine why)

 

Bell wiring:

 

 

 

Panel wiring:

 

 

Thanks

Edited January 6, 20251 yr by JPW

does the bell delay state 0 mins

is the bell in the same area (AB) as the zones ?

I haven't programmed anything to change the defaults, is it set to these by default?

 

Will take a look.

Edited January 6, 20251 yr by JPW

5 minutes ago, JPW said:

I haven't programmed anything to change the defaults, is it set to these by default?

 

*** take a look.***

does the bell delay state 0 mins

 

is the bell in the same area (AB) as the zones ?

Has the system actually completed the setting function?

 

Set the system and trigger a device without starting the entry timer.

7 minutes ago, ian.cant said:

Has the system actually completed the setting function?

 

Set the system and trigger a device without starting the entry timer.

 

Same problem. Regardless of how the alarm is triggered (either entry timer expiring or just immediately walking in front of a PIR that is set to Guard) the bell doesn't sound but the internal keypad and strobe goes off...

43 minutes ago, JPW said:

 

Same problem. Regardless of how the alarm is triggered (either entry timer expiring or just immediately walking in front of a PIR that is set to Guard) the bell doesn't sound but the internal keypad and strobe goes off...

Does bell work if you open cover

Does bell work if you remove tamper at panel?

Does strobe flash if bell doesn't activate?

2 minutes ago, al-yeti said:

Does bell work if you open cover

Does bell work if you remove tamper at panel?

Does strobe flash if bell doesn't activate?

 

The bell doesn't go off if I open the panel cover

Bell doesn't go off if tamper is removed at panel

Bell DOES go off if I open the bell box cover

Strobe only flashes on alarm being activated/triggered

Edited January 6, 20251 yr by JPW

3 minutes ago, JPW said:

 

The bell doesn't go off if I open the panel cover

Bell doesn't go off if tamper is removed at panel

Bell DOES go off if I open the bell box cover

Strobe only flashes on alarm being activated/triggered

You doing this now ? Lol

 

And are these all the steps you done before I or others ask more

 

Ps it's what I meant , bell cover not panel , but thanks for detailed response 

What are the comfort LED's doing?

Have you triggered it with a bell test or giving the trigger a negative.