Longshanks Posted October 21, 2023 Share Posted October 21, 2023 I'm stuck with a Texecom Elite 48 panel that keeps beeping every minute, but it also keeps resetting the engineer code to 1234 I connected it to the ARC and it was commissioned working okay, but now it keeps beeping, the customer keeps ringing but I don't know how I'm going to solve it. Any Ideas? when they put the master code in no faults were showing Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/ Share on other sites More sharing options...
PeterJames Posted October 21, 2023 Share Posted October 21, 2023 What does it say in the log? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/#findComment-520541 Share on other sites More sharing options...
sixwheeledbeast Posted October 21, 2023 Share Posted October 21, 2023 Load Default button held down? NVM issue? Network Errors? What does the log say? Clearly something is wrong. I wouldn't be impressed as a customer with the answer, I don't know. Isolate things and work backwards until it's stable. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/#findComment-520542 Share on other sites More sharing options...
Longshanks Posted October 21, 2023 Author Share Posted October 21, 2023 (edited) the log is only showing normal events like set unset etc. nothing looks out of place. Edited October 21, 2023 by sixwheeledbeast No defaulting instructions here please Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/#findComment-520560 Share on other sites More sharing options...
MrHappy Posted October 21, 2023 Share Posted October 21, 2023 (edited) proper signalling arc or texecom monitor ? Edited October 21, 2023 by MrHappy Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/#findComment-520563 Share on other sites More sharing options...
al-yeti Posted October 22, 2023 Share Posted October 22, 2023 7 hours ago, Longshanks said: the log is only showing normal events like set unset etc. nothing looks out of place. So then the board doesn't cost that much if it means breaking even or at a slight loss , change it and faff around in the office with it Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/#findComment-520579 Share on other sites More sharing options...
Longshanks Posted October 22, 2023 Author Share Posted October 22, 2023 On 21/10/2023 at 18:50, MrHappy said: proper signalling arc or texecom monitor ? yes I commissioned it with the arc they received all the signals Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/#findComment-520592 Share on other sites More sharing options...
Longshanks Posted October 22, 2023 Author Share Posted October 22, 2023 19 hours ago, al-yeti said: So then the board doesn't cost that much if it means breaking even or at a slight loss , change it and faff around in the office with it I am going to change the board on Monday morning, I've managed to silence the keypad next to the bedroom they are okay with the other two keypads because they can shut the doors on them Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/#findComment-520593 Share on other sites More sharing options...
MrHappy Posted October 22, 2023 Share Posted October 22, 2023 9 minutes ago, Longshanks said: yes I commissioned it with the arc they received all the signals the question I'm asking is do you have it on texecom cloud ? Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/#findComment-520594 Share on other sites More sharing options...
Longshanks Posted October 22, 2023 Author Share Posted October 22, 2023 1 hour ago, MrHappy said: the question I'm asking is do you have it on texecom cloud ? no Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46162-texecom-elite-48-panel-keeps-changing-engineer-code-to-back-default/#findComment-520595 Share on other sites More sharing options...
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