Longshanks Posted October 21, 2023 Share Posted October 21, 2023 I'm stuck with a Texecom Elite 48 panel that keeps beeping every minute, but it also keeps resetting the engineer code to 1234 I connected it to the ARC and it was commissioned working okay, but now it keeps beeping, the customer keeps ringing but I don't know how I'm going to solve it. Any Ideas? when they put the master code in no faults were showing Quote Link to comment Share on other sites More sharing options...
PeterJames Posted October 21, 2023 Share Posted October 21, 2023 What does it say in the log? Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted October 21, 2023 Share Posted October 21, 2023 Load Default button held down? NVM issue? Network Errors? What does the log say? Clearly something is wrong. I wouldn't be impressed as a customer with the answer, I don't know. Isolate things and work backwards until it's stable. Quote Link to comment Share on other sites More sharing options...
Longshanks Posted October 21, 2023 Author Share Posted October 21, 2023 (edited) the log is only showing normal events like set unset etc. nothing looks out of place. Edited October 21, 2023 by sixwheeledbeast No defaulting instructions here please Quote Link to comment Share on other sites More sharing options...
MrHappy Posted October 21, 2023 Share Posted October 21, 2023 (edited) proper signalling arc or texecom monitor ? Edited October 21, 2023 by MrHappy Quote Mr Veritas God Link to comment Share on other sites More sharing options...
al-yeti Posted October 22, 2023 Share Posted October 22, 2023 7 hours ago, Longshanks said: the log is only showing normal events like set unset etc. nothing looks out of place. So then the board doesn't cost that much if it means breaking even or at a slight loss , change it and faff around in the office with it Quote Link to comment Share on other sites More sharing options...
Longshanks Posted October 22, 2023 Author Share Posted October 22, 2023 On 21/10/2023 at 18:50, MrHappy said: proper signalling arc or texecom monitor ? yes I commissioned it with the arc they received all the signals Quote Link to comment Share on other sites More sharing options...
Longshanks Posted October 22, 2023 Author Share Posted October 22, 2023 19 hours ago, al-yeti said: So then the board doesn't cost that much if it means breaking even or at a slight loss , change it and faff around in the office with it I am going to change the board on Monday morning, I've managed to silence the keypad next to the bedroom they are okay with the other two keypads because they can shut the doors on them Quote Link to comment Share on other sites More sharing options...
MrHappy Posted October 22, 2023 Share Posted October 22, 2023 9 minutes ago, Longshanks said: yes I commissioned it with the arc they received all the signals the question I'm asking is do you have it on texecom cloud ? Quote Mr Veritas God Link to comment Share on other sites More sharing options...
Longshanks Posted October 22, 2023 Author Share Posted October 22, 2023 1 hour ago, MrHappy said: the question I'm asking is do you have it on texecom cloud ? no Quote Link to comment Share on other sites More sharing options...
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