6 hours ago, al-yeti said:

So what about your 

 

Smart TV

Car

Washing machine

 

The list can go on , and sure you can get sometimes odd password turn up on internet but your talking about a"security" device 

 

Simply put if the sub wants the eng code then he should know that you hold no responsibility for the system and nothing is warranteed you would have to be crazy to do it 

 

If they already have code it's difficult to take it from them, but if you have contract of service to provide them , I wonder does it comply when you have a contract that sub has access to main settings?

 

Alarm monkeys? Does it matter to your efficacy insurance that you allow the sub to keep the engineer code ?  Or I am looking at it the wrong way ?

Sorry mate, I was talking about locking the NVM to prevent defaulting rather than the engineer code. Totally agree with you on this though, engineer code can't be given out

30 minutes ago, frenchman said:

Sorry mate, I was talking about locking the NVM to prevent defaulting rather than the engineer code. Totally agree with you on this though, engineer code can't be given out

What's difference ? Lol

Currently locking engineer is locking nvm 

8 hours ago, frenchman said:

Surely the panel belongs to the client so you would need his approval to potentially refrain him from using it as he wishes ?

 

Should the equipment be the subscribers property & they choose to move to another co. who is incapable of doing the job without asking for me to hold their hand...

 

They can send me the pcb & I will restore it to the manufactured defaults ?

 

14 hours ago, MrHappy said:

 

Should the equipment be the subscribers property & they choose to move to another co. who is incapable of doing the job without asking for me to hold their hand...

 

They can send me the pcb & I will restore it to the manufactured defaults ?

 

Not my point, I was coming at it more from an ethical point of view, but yeah whatever you say

It's always been an argument of ethics over covering liability.

I have no issue with it as long as the company don't go pop and leave customers with locked panels.

You can see the argument both ways.

2 hours ago, frenchman said:

I was coming at it more from an ethical point of view

 

Business is business,  if the subscriber is unhappy or has a better offer, cheerio & good luck to them

 

its up to the incoming co. to do their homework,

 

I'd say its unethical to be asking for more £ from the subscriber if you need to replace a locked pcb ?

58 minutes ago, sixwheeledbeast said:

I have no issue with it as long as the company don't go pop and leave customers with locked panels.

 

does a "locked product" stop you taking it over...

3 hours ago, frenchman said:

Not my point, I was coming at it more from an ethical point of view, but yeah whatever you say

Flipping the ethical view, it'd be unethical for a business not to protect itself and subsequently it's employees against claims. Also as mentioned the programing is the intellectual property of the company, not the client. 

2 hours ago, sixwheeledbeast said:

I have no issue with it as long as the company don't go pop and leave customers with locked panels.

 

Found a few texecom in recent year like that, cutomer told and quoted to replaced panels by others.

 

Only panel we cant unlock is a Orisec not looked at them enough yet, but need to as they seam to be the panel of the moment.

6 minutes ago, Nova-Security said:

Only panel we cant unlock is a Orisec

 

Cheap enough to swap a PCB if you want to support yet another platform ?

36 minutes ago, Nova-Security said:

 

Found a few texecom in recent year like that, cutomer told and quoted to replaced panels by others.

 

Only panel we cant unlock is a Orisec not looked at them enough yet, but need to as they seam to be the panel of the moment.

You can unlock the hkc ? Nah man lol