MrHappy Posted April 1, 2021 Share Posted April 1, 2021 sounds like its time to put your hand in your pocket & get a new dvr which uses a different app Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/4/#findComment-509731 Share on other sites More sharing options...
sixwheeledbeast Posted April 1, 2021 Share Posted April 1, 2021 It's still sounding like a NAT issue, there will be nothing O2 can do at CS it's how the routing is done within the network. I would say options are:- *Replace DVR for something else and hope it works. *Change network provider. *Try some VPN service app to hopefully route around the NAT issue. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/4/#findComment-509732 Share on other sites More sharing options...
bjj Posted April 1, 2021 Author Share Posted April 1, 2021 When I put his o2 sim card into my phone it connects ok, when I put my talkmobile sim card into his phone it connects ok. When we swap the cards back mine connects in my phone, his does't. this does not make any sense to me at all. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/4/#findComment-509735 Share on other sites More sharing options...
al-yeti Posted April 1, 2021 Share Posted April 1, 2021 1 hour ago, bjj said: When I put his o2 sim card into my phone it connects ok, when I put my talkmobile sim card into his phone it connects ok. When we swap the cards back mine connects in my phone, his does't. this does not make any sense to me at all. You probably were connected on WiFi and didn't realise In anycase as H said change the DVR if you don't want hassle Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/4/#findComment-509736 Share on other sites More sharing options...
bjj Posted April 1, 2021 Author Share Posted April 1, 2021 Just now, al-yeti said: You probably were connected on WiFi and didn't realise In anycase as H said change the DVR if you don't want hassle no 4g Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/4/#findComment-509737 Share on other sites More sharing options...
bjj Posted April 1, 2021 Author Share Posted April 1, 2021 7 minutes ago, al-yeti said: You probably were connected on WiFi and didn't realise In anycase as H said change the DVR if you don't want hassle Hi cheers for that I will try another Samsung first as I have 4 spare ones. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/4/#findComment-509738 Share on other sites More sharing options...
al-yeti Posted April 1, 2021 Share Posted April 1, 2021 1 hour ago, bjj said: Hi cheers for that I will try another Samsung first as I have 4 spare ones. Lol Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/4/#findComment-509739 Share on other sites More sharing options...
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