bjj Posted March 29, 2021 Author Share Posted March 29, 2021 Just now, al-yeti said: Your not on talk talk What network is talk talk using O2? I m on talkmobile not talktalk it is part of vodaphone Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509668 Share on other sites More sharing options...
al-yeti Posted March 29, 2021 Share Posted March 29, 2021 Just now, bjj said: I m on talkmobile not talktalk it is part of vodaphone Ok I get you , I don't remember any issues with Vodafone network Check your phone you sure it's connected to vodaphone? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509669 Share on other sites More sharing options...
bjj Posted March 29, 2021 Author Share Posted March 29, 2021 Just now, al-yeti said: Ok I get you , I don't remember any issues with Vodafone network Check your phone you sure it's connected to vodaphone? I havn't got a problem please read the 1st post Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509670 Share on other sites More sharing options...
al-yeti Posted March 29, 2021 Share Posted March 29, 2021 2 minutes ago, bjj said: I havn't got a problem please read the 1st post Sorry got confused My point was ee and O2 cause problems viewing on ipolis app You can use a free vpn app but you need to manually switch it on before app then start ipolis app and it will work Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509671 Share on other sites More sharing options...
bjj Posted March 29, 2021 Author Share Posted March 29, 2021 5 minutes ago, al-yeti said: Sorry got confused My point was ee and O2 cause problems viewing on ipolis app You can use a free vpn app but you need to manually switch it on before app then start ipolis app and it will work Ok cheers for that but just trying to find out why it's stopped working after 3 years, but will find out more tomorrow when I know what networks they are both on. cheers Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509673 Share on other sites More sharing options...
james.wilson Posted March 29, 2021 Share Posted March 29, 2021 1 hour ago, bjj said: Ok cheers for that but just trying to find out why it's stopped working after 3 years, but will find out more tomorrow when I know what networks they are both on. cheers Mobile operators and isp change things all the time 1 securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509680 Share on other sites More sharing options...
bjj Posted March 30, 2021 Author Share Posted March 30, 2021 7 hours ago, james.wilson said: Mobile operators and isp change things all the time Thanks James will look into this when I find out who they use. cheers Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509683 Share on other sites More sharing options...
bjj Posted March 30, 2021 Author Share Posted March 30, 2021 Just found out the problem phone is on O2 but must stress he can connect to my dvr all ok through the same Samsung DDNS that he uses for his own dvr. and both sites have worked fine for over 3 years. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509686 Share on other sites More sharing options...
bjj Posted March 30, 2021 Author Share Posted March 30, 2021 Hi all and thanks for all your help I have just had a phone call from my son and he says it's all working again now I pressed him on what he did to get it going again but he told me 100% he did nothing to his phone he was just reading the news and decided to have another go and he got straight in. This is a complete mystery, and he would have told me if he did anything to the phone. thanks again all. bj Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509687 Share on other sites More sharing options...
bjj Posted April 1, 2021 Author Share Posted April 1, 2021 Spoke to soon it's not working again so I spoke to cs at o2 they did't know what to do, so he came over to my house and we swapped sim cards in both phones and could connect straight away but when we swapped back his phone back to not connecting. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44468-samsung-ipolis-app/page/3/#findComment-509730 Share on other sites More sharing options...
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