Theadius Posted March 13, 2017 Share Posted March 13, 2017 Hi. I am hoping that someone can give me a steer on this one. I am working for a client who is transferring maintenance and monitoring to me from an existing provider. A couple of their sites are CSL dualcom systems. The previous company has written to CSL allowing the change over. Can someone tell me the steps needed to take over from this point. Its not something I have done before. I look forward to your thoughts. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/ Share on other sites More sharing options...
james.wilson Posted March 13, 2017 Share Posted March 13, 2017 who is your arc? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/#findComment-460290 Share on other sites More sharing options...
Theadius Posted March 13, 2017 Author Share Posted March 13, 2017 G4S Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/#findComment-460291 Share on other sites More sharing options...
MrHappy Posted March 13, 2017 Share Posted March 13, 2017 Devices are marked with ICCID Sim No. Data No. Chip No. You'll need 1 or more of these bit of information to port it out, former ARC or former Installer may be really helpful & provide you with this information. I'd normally replace the signalling device, Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/#findComment-460305 Share on other sites More sharing options...
Lwillis Posted March 13, 2017 Share Posted March 13, 2017 Speaking from past experience you would be better of changing the unit out -Upgrade it to UDL while your at it too. Its usually a ball ache getting them transferred. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/#findComment-460321 Share on other sites More sharing options...
james.wilson Posted March 13, 2017 Share Posted March 13, 2017 id pull out the Dualcom myself and put something better in. Have you not seen my videos on catastrophic failure? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/#findComment-460323 Share on other sites More sharing options...
al-yeti Posted March 13, 2017 Share Posted March 13, 2017 6 minutes ago, james.wilson said: id pull out the Dualcom myself and put something better in. Have you not seen my videos on catastrophic failure? You been filming my installs? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/#findComment-460326 Share on other sites More sharing options...
james.wilson Posted March 13, 2017 Share Posted March 13, 2017 no I'm just generalising securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/#findComment-460328 Share on other sites More sharing options...
sixwheeledbeast Posted March 13, 2017 Share Posted March 13, 2017 1 hour ago, james.wilson said: id pull out the Dualcom myself and put something better in. Agreed but most are not bothered. As for reusing old DC's possible but better with a new one and the later firmware. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/#findComment-460329 Share on other sites More sharing options...
james.wilson Posted March 13, 2017 Share Posted March 13, 2017 agreed I only tested current ones back then securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41060-dualcom-handover-query/#findComment-460331 Share on other sites More sharing options...
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