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Dualcom Handover Query

Theadius
in Guest Forum

Featured Replies

Hi. I am hoping that someone can give me a steer on this one. I am working for a client who is transferring maintenance and monitoring to me from an existing provider. A couple of their sites are CSL dualcom systems. The previous company has written to CSL allowing the change over. Can someone tell me the steps needed to take over from this point. Its not something I have done before.

 

I look forward to your thoughts.

who is your arc?

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Devices are marked with

 

ICCID

Sim No.

Data No.

Chip No.

 

You'll need 1 or more of these bit of information to port it out, former ARC or former Installer may be really helpful & provide you with this information.

 

I'd normally replace the signalling device,

Mr th2.jpg Veritas God

Speaking from past experience you would be better of changing the unit out -Upgrade it to UDL while your at it too. 

Its usually a ball ache getting them transferred. 

 

id pull out the Dualcom myself and put something better in. Have you not seen my videos on catastrophic failure?

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6 minutes ago, james.wilson said:

id pull out the Dualcom myself and put something better in. Have you not seen my videos on catastrophic failure?

You been filming my installs?

no I'm just generalising 

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1 hour ago, james.wilson said:

id pull out the Dualcom myself and put something better in.

 

Agreed but most are not bothered.

 

As for reusing old DC's possible but better with a new one and the later firmware.

agreed I only tested current ones back then

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