dwdave Posted August 11, 2015 Share Posted August 11, 2015 I have swapped out my panel for the new dimension and I'm working my way through the programming etc - slowly ... I've got a couple of problems that I would appreciate some help with. Its a new panel - possibly destined for an ADT install as the banner is preset with ADT etc. I cant seem to escape engineer mode as I have two line faults I cant clear or disable. Line Fail (1) is the fault and I think Line Fail (4) is the other one. Also (on my classic it used to say something like Manager Reset Required) now its saying "Call Alarm Co. Quote Code xxxxx". Quote 'till the next question ... Link to comment Share on other sites More sharing options...
james.wilson Posted August 11, 2015 Share Posted August 11, 2015 If its new, destined for adt then its nicked Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
norman Posted August 11, 2015 Share Posted August 11, 2015 Ironically Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
Nova-Security Posted August 11, 2015 Share Posted August 11, 2015 I cant seem to escape engineer mode as I have two line faults I cant clear or disable. Line Fail (1) is the fault and I think Line Fail (4) is the other one. Also (on my classic it used to say something like Manager Reset Required) now its saying "Call Alarm Co. Quote Code xxxxx". I think you might need to get hold of a manual as the 520 is a different panel than a classic, and if you cant clear the above which is simple programming then you wont get very far as thats very basic. Quote www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment Share on other sites More sharing options...
al-yeti Posted August 11, 2015 Share Posted August 11, 2015 Look at resets Line 4 Ethernet Line 1 Telco I think you can find it all. Quote Link to comment Share on other sites More sharing options...
Nova-Security Posted August 11, 2015 Share Posted August 11, 2015 Its a new panel - possibly destined for an ADT install as the banner is preset with ADT etc. Buying stolen property to stop your property being stolen Quote www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment Share on other sites More sharing options...
dwdave Posted August 11, 2015 Author Share Posted August 11, 2015 Only reason I say that is because the banner is preset to ADT I have all the manuals - just getting to grips with the differences. Mostly using RSS for the setup - but via the ext rs232 as i cant get the ethernet connected yet. Quote 'till the next question ... Link to comment Share on other sites More sharing options...
norman Posted August 11, 2015 Share Posted August 11, 2015 Only reason I say that is because the banner is preset to ADT Stolen then Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
james.wilson Posted August 11, 2015 Share Posted August 11, 2015 id send it back to the ebayer that nicked it or report it Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
charlie6 Posted August 11, 2015 Share Posted August 11, 2015 Where did you buy it from Dave, there may be a few numbers on the board which the site experts could use to determine it's age etc. I had a line fail problem on a Abacus not so long back solved it by linking up to the telephone system. It looks like a unit that has been removed from a property if this is anything to go by:- "...Also (on my classic it used to say something like Manager Reset Required) now its saying "Call Alarm Co. Quote Code xxxxx....". So, it's obviously an ADT panel..we don't know it's age..Don't know where it was bought..Don't know if it's stolen and so on. Well done though for diving in at the deep end with ethernet, iro's and so on using a panel which often dumbfounds the common or garden installer. Give us some history... Have you bench tested the panel (usually the first job), where it's bought from etc... Quote Link to comment Share on other sites More sharing options...
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