dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 (edited) Thanks Charlie, I was hoping perhaps they could confirm or not whether it was sold on legitimately so that I could either report it to eBay or win back the help and support of the forum. Even though the panel appears used. I've spoken to the seller who says he brought it a while back from eBay for a job that fell through. He didn't know it was an ADT model. If they say it's hot then I can't send it back to the seller, but if they said keep it then where do I stand with the forum? Edited August 12, 2015 by dwdave 'till the next question ... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-426951 Share on other sites More sharing options...
Lwillis Posted August 12, 2015 Share Posted August 12, 2015 Send it back and get a pro in to fit a NEW panel. The fact it's got users in tells you its not a new panel at all. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-426959 Share on other sites More sharing options...
dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 I'll take a trip out to ADI Gardner later on. 'till the next question ... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-426960 Share on other sites More sharing options...
norman Posted August 12, 2015 Share Posted August 12, 2015 I've spoken to the seller who says he brought it a while back from eBay for a job that fell through.you said it had users that corresponded with the PayPal account you paid? Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-426963 Share on other sites More sharing options...
dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 No I've confused myself with someone I brought something else from. The name on the panel doesn't match the PayPal transaction. I have contacted ADT to ask them about the panels history. I will also go to ADI once I'm on my feet again. 3 whole days in bed ... Drs orders! 'till the next question ... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-426974 Share on other sites More sharing options...
al-yeti Posted August 12, 2015 Share Posted August 12, 2015 If adt don't want it, then decide what you want to do, but minimum is to report it, and get all clear perhaps from adt, perhaps they may just say no we don't want it back Don't see why you can't carry on after you get some clarity , panel could have a fault sold as new, but may just do what you want it to do And your experimenting anyway Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-426975 Share on other sites More sharing options...
dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 Yeah I agree completely. I've already made contact with ADT. Ill get them to write me a note to take to the TSI hopefully. Then I can carry on experimenting and asking stupid questions on here and getting (generally) nothing but sounds help and advice for which I am very grateful. 'till the next question ... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-426977 Share on other sites More sharing options...
norman Posted August 12, 2015 Share Posted August 12, 2015 Greaser Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-426997 Share on other sites More sharing options...
charlie6 Posted August 12, 2015 Share Posted August 12, 2015 Well I'm almost through on this topic. (post 50). Nothing else to add really, I have a feeling though that "...get a pro in to fit a NEW panel.." is not going to work out the way we would have liked... A lot of previous posts lead me to that conclusion Lwillis. Just sit tight and wait for the next episode. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-427005 Share on other sites More sharing options...
timmo66 Posted August 12, 2015 Share Posted August 12, 2015 don't take this the wrong way but I hope ADI don't sell to you unless you are in the trade. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38920-panel-swap-classic-500-to-dimension-520c/page/6/#findComment-427006 Share on other sites More sharing options...
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