9651 Posted March 5, 2015 Share Posted March 5, 2015 We usually give the customer the admin rights to systems, but today I went to a system that's been in for a few months. Whilst I was there just checked the recording and found only one channel was recording. With checking the logs I found the customer had turned off recording to all the other cameras whilst trying to search something back. Done it by accident. Now I'm wondering weather we just give them basic user rights and keep the admin for ourselves? Thoughts? Quote Link to comment Share on other sites More sharing options...
Nova-Security Posted March 5, 2015 Share Posted March 5, 2015 admin rights = eng code As they can disable cameras as above. Quote www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment Share on other sites More sharing options...
9651 Posted March 5, 2015 Author Share Posted March 5, 2015 Yeah on anything that monitored or proper we always do. Think I'll roll this out to all systems we've never really bothered so much for the wee domestics Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted March 5, 2015 Share Posted March 5, 2015 I also not long ago started to make a habit of making the admin code == engineers code. This was mainly due to the increased number of lost admin passwords locking systems out. The only issue is if your engineers code is compromised all your sites are too. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted March 6, 2015 Share Posted March 6, 2015 Id say you cant give admin rights. As you say if something was missed ie not recorded its your fault Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Rulland Posted March 6, 2015 Share Posted March 6, 2015 I usually take a piccie of the screen showing all cams recording and date/time just before I leave site. And have used this as 'evidence' when user has 'fiddled' and accused in the past. Quote Link to comment Share on other sites More sharing options...
norman Posted March 6, 2015 Share Posted March 6, 2015 Best locked imo, who says you didn't take the pic then turn off afterwards? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
Adi Posted March 8, 2015 Share Posted March 8, 2015 locked here to. Quote I really can't be ar**** with it anymore. Link to comment Share on other sites More sharing options...
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