Install went fine but now a few months later the user codes don't unset the system on fullset but will on partset.

Same goes for master, manager etc

All key fobs work correctly.

Have tried resetting all codes and a menu 17 reset. Any ideas?

Possibly something in the lockout menu ?

Never had that issue in my house . Hmmm

DD243 - Restrict Keypad disabled?

As per Reidy - normally caused by 51.55.3 restricting keypad during entry. If part set isn't using an entry trigger, then the keypad will be enabled.

Well, Reidy was right, can't believe I didn't think to look there.

Thanks for your help guys :'>

Edited September 30, 201213 yr by Driller

Question is, what caused the changes?, was it something you did?, will it happen again?.

Good point and looking back I reckon that the tenants must have used the prox tags all the time before then trying their code and finding it didn't work. So it must have been like that out of the box.

They are like that out the box

Agreed

Same as Cooper are the reverse

Is that recent thing then? I installed 3 G2s about 5-6 years ago (with help from this forum) and don't remember having this problem. Mind you with the memory I have there's probably a post dated 2006 called "Weird keyprox problem Mk1"

ETA Hi Oxo

Edited October 2, 201213 yr by Driller