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Ssaib, Our First Visit Today


PSE

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Well, That's that over and done with. 

 

They were here at 9am, The visit should of been until 16:30, But he wrapped it up and left here just after 14:00

I have to wait two weeks to find out if I have passed it, They no longer tell you on the day anymore at the end of the visit.

 

He went to see a mixture of Access, CCTV and Monitored systems. inspected them and all was well apart from a product fault.

Being told your panel wiring is "exceptional and extremely neat" is pleasing, Fired off a system and verified all the signalling to ARC, All 100%

 

All my recent changes in the way the office is run has paid off, Our paperwork was not an issue at all for him, all was well.

I did get a non conformity for not having the BSIA standards, But you cant get them until you are accredited anyway, this is apparently the norm ?

A small charge of £106.00 gives us full access to the entire security industry standards, this was quite cheap I thought.

 

I was told that the decision was based on the assessors opinion and review of the days findings and events we went through by someone called Dave "Forgot"

He also mentioned that he would be highly surprised if we were not accepted, We shook hands and left with the words Well done, from him

 

I hate waiting, That's like dangling a carrot on a string in front of a donkey . . . . I have to wait 2 weeks now  

 

Id say you're in without a doubt.

 

Re the standards, dont forget you pay that annually for access.

 

There's nothing wrong with them being done by 2pm IMHO if they've seen everything they need to see to make an decision, in fact Id take that as a plus. Next time they visit make sure you have loads of questions for them/him - pick their brains and remember that you pay their wages, and take him to any sites you're working on and need pointers. Ive found that customers are impressed when their site is chosen for inspection, and I always follow up our visits with a thank you letter letting them know their system passed, just as a courtesy.

Originally said by Charles Babbage
On two occasions I have been asked [by members of Parliament], 'Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question.

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I know this might be expected but done in 5 hours as a new firm?

I'm sure your a great firm but surly you expected a more thorough audit?

I didn't think the rapid visit said much for fellow SSAIB companies.

 

I don't doubt for 1 minute that he is up to the job, but 5 hours? When we 1st got approval there were certain things they couldn't look at as not yet approved and they came back 3 months later and did a more thorough job and asked to look at URN's etc following approval and as no non conformities then back in 6 months.

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To be honest, I did think it would of entailed more, I was cr@pping it as you know,

 

But to be fair, He went through the entire paperwork which was passed, our whole sales, survey, quoting and system design, maintenance among a lot more was all checked

He went through numerous standards trying to trip me up, which he didn't. He said on a few occasions I was far ahead of what they expected to see at the first audit process.

 

I got 8 sites prepared for a visit, He selected the 3 he wanted. All were within 5 miles from our office.

 

The first site visit, All the access was checked, DDA compliant, All RTE and break glass tested and wiring checked with diagrams

 

Second, We went to a trading estate for a decent size CCTV with speed domes and fixed, also a multi-point door entry & Paxton kit, All heavily tested & checked against SDP

 

Third site visit, He went through a large domestic, £1.5m property, heavily protected, he pulled it apart and it signalled everything, all compliant

 

Back at the office, He went through various other details and small tweak's required, nothing really.

 

 

What more is there, ?

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Vetting, URN's, False alarm stats, maintenance stats, ID cards, complaints, standards, insurance just off top of my head. It seems the distance to jobs has helped you greatly as I can often spend  1 1/2 - 2 hours just travelling when we get our inspections.

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Vetting, URN's, False alarm stats, maintenance stats, ID cards, complaints, standards, insurance just off top of my head. It seems the distance to jobs has helped you greatly as I can often spend  1 1/2 - 2 hours just travelling when we get our inspections.

 

Went through - FA Stats   Netport via EMCS for required reports

Went through - Already have compliant ones

Went through - Complaints procedures, We already have in place

Went through - Insurance, Employers, Liability, Efficacy,   All in place

Went through - Screening, Were sorted there

Went through - CRB, I have basic and enhanced for staff

Went through - Standards,   To be honest I answered most of the questions quite quickly

 

The overall round trip was about 10 miles, This clearly reduced the time taken

 

cheers

Edited by PSE
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Saying that I suppose it is relative. I don't know how many system you have. If you have 10 and he looked at 3 then 30% of your estate has been checked. If you have 1000 systems and 3 were looked at, the exercise is pointless.

 

You can't have accurate fa stats as you aren't polcing them although hopefully after today you will get that luxary soon enough.

 

The NSI-v-SSAIB debate has long been discussed here but I can see to an NSI Gold company where NSI are over them like a rash to get their badge and see a post showing SSAIB spent 5 hours with you why NSI is viewed as the more valuable medal.


Following Jeff's constant rants on the subjects and long discussions with James I think I'm fancying one of these.

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I don't disagree with that at all, However as we all know,

The debate will always be an on-going thing between bodies,  Both are recognised by insurers. If you have it, You have it sort of thing.

 

This was discussed earlier, We would never achieve NSI Gold, I couldn't be ar$ed with the ISO side of things, Far too much to be doing with.

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