Wyatthaplo Posted November 1, 2011 Author Share Posted November 1, 2011 I don't think we'll bother with remote maintenance. I think customers feel they get better value with a visit and it doesn't take long. I also subscribe to the too many links in the chain theory. And I'm not too hot on IP stuff yet either. Allthough it would be handy for those contracts that are a little out of the way. I forgot i synced my Facebook profile picture to here lol. Work Website: http://www.welch-group.co.uk/ Personal Blog: http://wyatthaplo.blogspot.com/ Link to comment Share on other sites More sharing options...
alterEGO Posted November 1, 2011 Share Posted November 1, 2011 I don't think we'll bother with remote maintenance. I think customers feel they get better value with a visit and it doesn't take long. I also subscribe to the too many links in the chain theory. And I'm not too hot on IP stuff yet either. Allthough it would be handy for those contracts that are a little out of the way. I forgot i synced my Facebook profile picture to here lol. 2 visits a year is old hat imo Link to comment Share on other sites More sharing options...
Scotmod Posted November 1, 2011 Share Posted November 1, 2011 For it to take off it needs to be price competitive next to Redcare etc. Currently wont be for the next couple of years as it just leaks too many hours out of the job to get it up right. Link to comment Share on other sites More sharing options...
norman Posted November 1, 2011 Share Posted November 1, 2011 2 visits a year is old hat imo **** the bed, I agree. Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
magpye Posted November 1, 2011 Share Posted November 1, 2011 I'd like to know how during a 'non visit' service a detector in a corner with shelving around and items on the shelving blocking the correct & designed field of view is, pointed out & corrected. Ok, so there are anti-mask detectors, but with the above there are so many different chances of cover being blocked & no indication given. Thoughts? Someone told me I was ignorant and apathetic, I don't know what that means, nor do I care. Link to comment Share on other sites More sharing options...
9651 Posted November 1, 2011 Share Posted November 1, 2011 Done on the walk test? I presume you get the customer to have a walk round? Or not?! But what if the room is now partitioned since last RI?? Link to comment Share on other sites More sharing options...
magpye Posted November 1, 2011 Share Posted November 1, 2011 Done on the walk test? I presume you get the customer to have a walk round? Or not?! But what if the room is now partitioned since last RI?? ... and the list goes on. Someone told me I was ignorant and apathetic, I don't know what that means, nor do I care. Link to comment Share on other sites More sharing options...
MrHappy Posted November 1, 2011 Share Posted November 1, 2011 remote maint is for the small to pretend their a national & for the national to cut jobs. Mr Veritas God Link to comment Share on other sites More sharing options...
whistle Posted November 1, 2011 Share Posted November 1, 2011 For it to take off it needs to be price competitive next to Redcare etc. Currently wont be for the next couple of years as it just leaks too many hours out of the job to get it up right. Emizon is way cheaper than redcare. Link to comment Share on other sites More sharing options...
9651 Posted November 1, 2011 Share Posted November 1, 2011 remote maint is for the small to pretend their a national & for the national to cut jobs. LOL, would be handy, we have some connections that are a good 2.5 hrs away. Be handy to soak that sensor for instance. That aises another issue actually, if a customer requested a disconnection of a problematic zone, which could be sorted via UDL that night I presume you would need a written confirmation email? Link to comment Share on other sites More sharing options...
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