jb-eye Posted August 15, 2010 Share Posted August 15, 2010 Net. really? its something we are/were doing when I have the time to write it. what are the downside bits. and do the upsides not counter them? Downside:1: You loose your server 2: You loss/ break a phone 3: Your data runs out 4; Your web site fails 5: Your power goes on your phone and all records are lost. Basicaly anything to do with an engineer fckin up or being lazy Yes theres an upside. but ive just had a very bad run. Customers! Link to comment Share on other sites More sharing options...
james.wilson Posted August 15, 2010 Share Posted August 15, 2010 To be fair all those can be mitigated for. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
alterEGO Posted August 16, 2010 Share Posted August 16, 2010 I did this, letterhead scanned into database and used on most reports. how do hey come out? i have ours saved as original pdf, but couldn't be arsed printing them as i thought it would look a bit rough. Link to comment Share on other sites More sharing options...
jb-eye Posted August 16, 2010 Share Posted August 16, 2010 To be fair all those can be mitigated for. Brand new phone in pocket. engineer removes keys and drops phone under passing car. Mitigate!In theory its great In practice its great I was just on a downer because of recent events. Note: Our web app has been down for almost a month. Not saying our customers ever use the web front end to get copy job sheets but we have to offer this. Customers! Link to comment Share on other sites More sharing options...
norman Posted August 16, 2010 Share Posted August 16, 2010 Note: Our web app has been down for almost a month. Not saying our customers ever use the web front end to get copy job sheets but we have to offer this. how many complaints have you had? none ? bin it. Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
jb-eye Posted August 16, 2010 Share Posted August 16, 2010 how many complaints have you had? none ? bin it. Couldnt agree more. problem with PDA jobsheets is you have to give a customer copy. Now i could use blue tooth printer (err no). Others claim they e-mail or fax to customer (err no). So here we offer a service that satisfys all procedures. Our customers have access to ALL service history via our web interface. All they have to do is use their contract refrence and password and all that paperwork that you guys say you do is available all in one place. Now i dont care that customers dont use it. Its something that im required to provide. Its worked fine for years but no one ever goes their. Now its not working and im bothered. Customers! Link to comment Share on other sites More sharing options...
hpotter Posted August 16, 2010 Share Posted August 16, 2010 I keep toying with the concept but at 2 grand+ its quite low on my todo list just mailmerge. no letterheads, no ncr forms, do all inhouse. even nsi catching up with new webby for certs. Link to comment Share on other sites More sharing options...
MrHappy Posted August 16, 2010 Author Share Posted August 16, 2010 just mailmerge. no letterheads, no ncr forms, do all inhouse. even nsi catching up with new webby for certs. I intend to ditch letter heads shortly, a half way house between full access to the data base & a glorified electronic version of a paper pad would suit me for the cmv & pmv forms Mr Veritas God Link to comment Share on other sites More sharing options...
RichL Posted August 16, 2010 Share Posted August 16, 2010 how do hey come out? i have ours saved as original pdf, but couldn't be arsed printing them as i thought it would look a bit rough. For most types of correspondence - invoices, standing order forms etc - it'll do. Originally said by Charles Babbage On two occasions I have been asked [by members of Parliament], 'Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question. Link to comment Share on other sites More sharing options...
hpotter Posted August 16, 2010 Share Posted August 16, 2010 I intend to ditch letter heads shortly, a half way house between full access to the data base & a glorified electronic version of a paper pad would suit me for the cmv & pmv forms as #5. single copy word doc, word art letter heading, address info in footer (we merge with db for details) with form on sheet. if customer wants copy we post. simples & (can be*) cheap. every doc we use from minor works to afd we do the same. *cover letter paper aint cheap £20/ream? but only use for quotes top copy (oh & guarantees) Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.