datadiffusion

OIC you mean tech support for a large installer, not the manf...

Hi Swiftey, welcome to TSI! So, is it Eaton you work for then?

Hi Rob, welcome to TSI!

Thanks for the post Swiftey, but the OP posted this a whole month ago and has never revisited the forum since that date. It would be great to introduce yourself in the... Introduce Yourself forum

This is, sadly, normal, that if you were able to defeat the tamper (or there is no back tamper) you would be able to freely remove devices for a certain period before the 'polling' or 'supervision' realised the device was missing, this is the biggest reason for ditching 1-way wireless systems TBH. Anyway glad the tamper is working.

I think the original poster is probably OK having not logged in for nearly 5 years

Hi there, welcome! Have moved your post to a new topic

"Little bit of politics there ladies and gentlemen..."

I agree with Pete, it should have been Chubb logos.

OK, that would be the best thing to try 1st.

It polls infrequently so it will be a matter of time (up to 4 hours?) before it notices they are gone. If set a supervision (poll) fail will usually cause a full alarm, depending on configuration. The tamper issue is quite separate - but the fact it is not working is why the alarm can still be set. A re-learn might be in order, then just see if the tamper works right away.

With one way kit the panel relies on the transmitter sending a signal at a fixed interval to know it's still there - to stop someone removing the entire thing (without activating the tamper) and putting it out of range, for one thing. This is not always that often, but the panel will be expecting to hear from the transmitter at some point. When it doesn't 'poll', an error should be shown at the panel, on a scanny this would be a 'supervision' fault (although it can (foolishly) be disabled, on iOns at least). This isn't to be confused with alarms (CC and tamper) or low battery signals. Hope this helps! This is why 2 way or mesh kit is so much better.

1 way kit such as scanny will not care if the sensors disappear if tamper is also not working - it won't be until the next missed poll it gets 'noticed'. I would re-learn and see what happens.

I like ricochet, but don't actually use it widely. But I do have a site where it has been very stable for years (monitored by SIA code so nothing gets past me!) Many others on here like the Enforcer, never used it myself.

Do they work normally on alarm? If it was just the door contact, I would have a simple answer; many installers, when using external contacts, forget to program the actual tamper of the actual tx unit itself as a 24 or tamper only zone. i.e its possible to program an external mc contact, by tampering on said external contact to program, and not have the actual on-board tamper registered with the RFX at all.

Welcome, from Weston-super-Mare

Hi and welcome

Exactly, they sent me a letter and quote 3 weeks before, no asking for breakdowns - which I deliberately didn't take up intending to 'shop around' - it was only when I got back to them with 5 days to spare (I know, I know) that they asked.

Yes they asked for a full breakdown of works this year. To my slight annoyance it didn't alter the price they'd already in fact quoted, but obviously could be used against me if I suddenly start doing more of the thing I said made up 5% of the business, etc... Although given my current plans it's unlikely to be an issue.

SISS here too

Ah possibly, I know one replaced another

Ah but isn't that replaced by the YEND74?

Some say he took retirement, dissolusioned with the forum, it's posters, and the industry he once loved. There are others, who say he never left...

I would call a professional to disable and quote for replacement, this is a very old, obsolete system. As you can see it's biggest problem is that any faults are communicated in an obscure way, rather than the plain English text a replacement system would likely use. I suspect that at the very least you will need a new system battery.

Well, I've heard that Knight use only EU or US made ones, I assume Elmdene buy 'locally' in China as they manufacture over there, and Ventcroft I can only guess must have bought a really sh1tty batch from god knows where. I have never had a door contact fail like that before, an RSD yes, although that wasn't welded shut that was random opening.