Ray phillips 0 Posted October 10, 2019 Share Posted October 10, 2019 Hi all I have a little intercoms issue with a videx vx2200 I've been tasked with looking into, I'm more security so have only done a few door entry / Intercoms bits to date. I have a handset that isn't sounding when buzzed from the main panel or doesn't unlock the door. Supposedly worked fine up until recently. TIA Quote Link to post Share on other sites
datadiffusion 618 Posted October 10, 2019 Share Posted October 10, 2019 I guess loose wires are yourself? It'll probably be the big green handset switch causing the issue, as usually the unit will not ring if 'off hook'. However it appears to be some sort of digital unit so could be anything Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to post Share on other sites
Ray phillips 0 Posted October 10, 2019 Author Share Posted October 10, 2019 This was how it was when I opened it up other then prying the cables apart a little to do some a visual inspection. You might be onto something tho regards the green bit as their was a piece of plastic which fell out when I opened it up which would act as a connecting part when the handset was on. Quote Link to post Share on other sites
sixwheeledbeast 509 Posted October 10, 2019 Share Posted October 10, 2019 I would probably start by proving the headset by swapping them over, then maybe check the wiring if the fault follows location not equipment. Quote Link to post Share on other sites
datadiffusion 618 Posted October 10, 2019 Share Posted October 10, 2019 (edited) And if you do swaps don't forget to change the unit ID Shame it's digital as Fermax do a brilliant 'universal' unit (model 3399) that replaces about 500 different analogue makes, never had to visit the same job twice Edited October 10, 2019 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to post Share on other sites
Ray phillips 0 Posted October 10, 2019 Author Share Posted October 10, 2019 I presume you mean the addressing when you say ID. Quote Link to post Share on other sites
datadiffusion 618 Posted October 10, 2019 Share Posted October 10, 2019 Yep, or 'phone no.' as they literally put it Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to post Share on other sites
Barsnake 8 Posted October 17, 2019 Share Posted October 17, 2019 Just sharing this little resource with you, I find it very helpful (Scroll Down) http://www.intercomsrus.com/intercom_handset_finder_tool.htm 3 Quote Link to post Share on other sites
norman 1,105 Posted October 17, 2019 Share Posted October 17, 2019 29 minutes ago, Barsnake said: Just sharing this little resource with you, I find it very helpful (Scroll Down) http://www.intercomsrus.com/intercom_handset_finder_tool.htm Good find. Quote Nothing is foolproof to a sufficiently talented fool. Link to post Share on other sites
Nova-Security 118 Posted October 17, 2019 Share Posted October 17, 2019 (edited) Is it flat 22 by any chance, what happens when you call 22. That will give you more info Edited October 17, 2019 by Nova-Security Quote www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to post Share on other sites
kwc 3 Posted October 26, 2019 Share Posted October 26, 2019 (edited) Probably the cradle off hook, could readdress it to another phone on the system and see if it rings when you call that number. Only using the two address lines- check they are the right way round maybe Edited October 26, 2019 by kwc Quote Link to post Share on other sites
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