Ray phillips Posted October 10, 2019 Share Posted October 10, 2019 Hi all I have a little intercoms issue with a videx vx2200 I've been tasked with looking into, I'm more security so have only done a few door entry / Intercoms bits to date. I have a handset that isn't sounding when buzzed from the main panel or doesn't unlock the door. Supposedly worked fine up until recently. TIA Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/ Share on other sites More sharing options...
datadiffusion Posted October 10, 2019 Share Posted October 10, 2019 I guess loose wires are yourself? It'll probably be the big green handset switch causing the issue, as usually the unit will not ring if 'off hook'. However it appears to be some sort of digital unit so could be anything So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/#findComment-489529 Share on other sites More sharing options...
Ray phillips Posted October 10, 2019 Author Share Posted October 10, 2019 This was how it was when I opened it up other then prying the cables apart a little to do some a visual inspection. You might be onto something tho regards the green bit as their was a piece of plastic which fell out when I opened it up which would act as a connecting part when the handset was on. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/#findComment-489530 Share on other sites More sharing options...
sixwheeledbeast Posted October 10, 2019 Share Posted October 10, 2019 I would probably start by proving the headset by swapping them over, then maybe check the wiring if the fault follows location not equipment. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/#findComment-489532 Share on other sites More sharing options...
datadiffusion Posted October 10, 2019 Share Posted October 10, 2019 (edited) And if you do swaps don't forget to change the unit ID Shame it's digital as Fermax do a brilliant 'universal' unit (model 3399) that replaces about 500 different analogue makes, never had to visit the same job twice Edited October 10, 2019 by datadiffusion So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/#findComment-489534 Share on other sites More sharing options...
Ray phillips Posted October 10, 2019 Author Share Posted October 10, 2019 I presume you mean the addressing when you say ID. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/#findComment-489536 Share on other sites More sharing options...
datadiffusion Posted October 10, 2019 Share Posted October 10, 2019 Yep, or 'phone no.' as they literally put it So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/#findComment-489538 Share on other sites More sharing options...
Barsnake Posted October 17, 2019 Share Posted October 17, 2019 Just sharing this little resource with you, I find it very helpful (Scroll Down) http://www.intercomsrus.com/intercom_handset_finder_tool.htm 3 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/#findComment-489754 Share on other sites More sharing options...
norman Posted October 17, 2019 Share Posted October 17, 2019 29 minutes ago, Barsnake said: Just sharing this little resource with you, I find it very helpful (Scroll Down) http://www.intercomsrus.com/intercom_handset_finder_tool.htm Good find. Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/#findComment-489755 Share on other sites More sharing options...
Nova-Security Posted October 17, 2019 Share Posted October 17, 2019 (edited) Is it flat 22 by any chance, what happens when you call 22. That will give you more info Edited October 17, 2019 by Nova-Security www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/43183-videx-handset/#findComment-489756 Share on other sites More sharing options...
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