Why is it that every time I cover weekend call out due to holidays etc, I seem to get a phone call off a mate I haven’t seen for years asking if I am going out for a pint tonight.

 

The way it goes I suppose.

Yep, or 9 calls on the Saturday just because the sun's out and the kids wanna go out haha

We get on average three calls a week, most of our chaps still go about their business whilst on call, they just cant drink or go too far out of our area (which to be fair that would mean getting on a plane) with remote login to alarm systems nowadays its all very easy on call 

3 calls a week isnt bad,easy £500 on call allowance for the week 

Tbh we get about 1 out of hours call out a month.

23 hours ago, PeterJames said:

We get on average three calls a week, most of our chaps still go about their business whilst on call, they just cant drink or go too far out of our area (which to be fair that would mean getting on a plane) with remote login to alarm systems nowadays its all very easy on call 

 

How do implement remote access?

 

2 minutes ago, Amps said:

 

How do implement remote access?

 

Sorry I meant the customer can remote log in not us, keyholders reset the alarm without attending site even, whereas when I was an engineer the customer couldnt reset on a non confirmed alarm there wasnt such a thing they were all alarm activations, and they all required a engineers reset.

Yeah I know what you mean about engineer resets. Was a real money spinner for me 1998-2006ish.

 

I only asked the question as it seems some companies are allowing their engineers to connect to the Pyronix cloud using the insite software from their home computers. An engineer or even more worrying an ex-engineer can connect anytime. This can be disabled buy the user but most customers wouldn’t know how.

my 2p. Only use it from work. I use open vpn to get to rdp and then udl etc

"Draytek smart VPN " to works router then RDP