whistle Posted August 11, 2018 Share Posted August 11, 2018 Why is it that every time I cover weekend call out due to holidays etc, I seem to get a phone call off a mate I haven’t seen for years asking if I am going out for a pint tonight. The way it goes I suppose. Quote Link to comment Share on other sites More sharing options...
Leebaker99 Posted August 12, 2018 Share Posted August 12, 2018 Yep, or 9 calls on the Saturday just because the sun's out and the kids wanna go out haha Quote Link to comment Share on other sites More sharing options...
PeterJames Posted August 13, 2018 Share Posted August 13, 2018 We get on average three calls a week, most of our chaps still go about their business whilst on call, they just cant drink or go too far out of our area (which to be fair that would mean getting on a plane) with remote login to alarm systems nowadays its all very easy on call 1 Quote Link to comment Share on other sites More sharing options...
goncall Posted August 13, 2018 Share Posted August 13, 2018 3 calls a week isnt bad,easy £500 on call allowance for the week 1 Quote Link to comment Share on other sites More sharing options...
whistle Posted August 13, 2018 Author Share Posted August 13, 2018 Tbh we get about 1 out of hours call out a month. 1 Quote Link to comment Share on other sites More sharing options...
Amps Posted August 14, 2018 Share Posted August 14, 2018 23 hours ago, PeterJames said: We get on average three calls a week, most of our chaps still go about their business whilst on call, they just cant drink or go too far out of our area (which to be fair that would mean getting on a plane) with remote login to alarm systems nowadays its all very easy on call How do implement remote access? 1 Quote Link to comment Share on other sites More sharing options...
PeterJames Posted August 14, 2018 Share Posted August 14, 2018 2 minutes ago, Amps said: How do implement remote access? Sorry I meant the customer can remote log in not us, keyholders reset the alarm without attending site even, whereas when I was an engineer the customer couldnt reset on a non confirmed alarm there wasnt such a thing they were all alarm activations, and they all required a engineers reset. Quote Link to comment Share on other sites More sharing options...
Amps Posted August 14, 2018 Share Posted August 14, 2018 Yeah I know what you mean about engineer resets. Was a real money spinner for me 1998-2006ish. I only asked the question as it seems some companies are allowing their engineers to connect to the Pyronix cloud using the insite software from their home computers. An engineer or even more worrying an ex-engineer can connect anytime. This can be disabled buy the user but most customers wouldn’t know how. 1 Quote Link to comment Share on other sites More sharing options...
james.wilson Posted August 14, 2018 Share Posted August 14, 2018 my 2p. Only use it from work. I use open vpn to get to rdp and then udl etc Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
MrHappy Posted August 14, 2018 Share Posted August 14, 2018 "Draytek smart VPN " to works router then RDP Quote Mr Veritas God Link to comment Share on other sites More sharing options...
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