Sam Bowden Posted July 18, 2015 Share Posted July 18, 2015 Hi there, first post for me here. Basically I've had a call where customer is unable to set the alarm due to what sounds like either damaged cable or maybe it's been snipped as there are works going on close by. It's a Honeywell Galaxy panel which I know absolutely nothing about as am very new to the trade. Can someone tell me if it's possible programme that device off until further investigation can be made so they can set the alarms again. Thank you Quote Link to comment Share on other sites More sharing options...
Amps Posted July 18, 2015 Share Posted July 18, 2015 When goncall reads this post there will be fireworks! Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted July 18, 2015 Share Posted July 18, 2015 (edited) Hi, when you say you are new to the industry, do you mean you are a security installer* working for yourself? Edited July 18, 2015 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
al-yeti Posted July 18, 2015 Share Posted July 18, 2015 If system is setup so zones can be omitted then yes , entering user code and looking through menu for omit , it may come up with no entries, if so then you must call an engineer Quote Link to comment Share on other sites More sharing options...
james.wilson Posted July 18, 2015 Share Posted July 18, 2015 Not if its a tamper, you will need to go into engineers and reprogram the circuit in question. Or fix it now Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
charlie6 Posted July 18, 2015 Share Posted July 18, 2015 How 'close by' are the works ? one would imagine that it would be just as well to fix the fault first as last !!! Quote Link to comment Share on other sites More sharing options...
al-yeti Posted July 18, 2015 Share Posted July 18, 2015 Not if its a tamper, you will need to go into engineers and reprogram the circuit in question. Or fix it now Yes man of course forgot that bit! Quote Link to comment Share on other sites More sharing options...
james.wilson Posted July 18, 2015 Share Posted July 18, 2015 How 'close by' are the works ? one would imagine that it would be just as well to fix the fault first as last !!! agreed Yes man of course forgot that bit! every day a school day Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Kenhumes Posted November 27, 2015 Share Posted November 27, 2015 Hey Sam I guess it possible as james said.. but you should take help of professionals. Quote Link to comment Share on other sites More sharing options...
Adi Posted November 27, 2015 Share Posted November 27, 2015 Reckon sam has well and truly done one, Quote I really can't be ar**** with it anymore. Link to comment Share on other sites More sharing options...
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